Introducing: The box office

»Enjoy your evening!« – day after day, our box-office staff do their best to make sure that concertgoers enjoy an unforgettable evening.

Are there any tickets left for tonight? Which are the best seats? What subscriptions do you offer? Well over 500 concerts a year are given at the Elbphilharmonie & Laeiszhalle, so it's not easy to keep track of everything. Luckily, the competence box-office staff know everything there is to know about the programme in both concert halls, and can answer any question put to them. Always good-humoured and passionate about music , they have time for every customer, be it a newcomer to the Elphi or an experienced subscriber.

The video series »Team Elbphilharmonie« presents the concert hall’s different departments and the people who work there.

Even more faces ...

... from our different departments can be seen here in the Elbphilharmonie Mediathek:

The stream-team

Elbphilharmonie Empfang

the reception desk in the Elbphilharmonie

Thomas Sebescen

The technicians

Mediatheque : More stories

Elbphilharmonie Kopfhörer #38 – Masters of Ceremony

Der Podcast für junge Leute – diesmal mit Rapper Sebó und Regisseurin Marlene Schleicher über das Aufeinandertreffen von Hip-Hop und Ballett

Sir Simon Rattle conducts Mahler
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Video on demand from 21 Mar 2026 : Sir Simon Rattle conducts Mahler

Sir Simon Rattle conducts Mahler’s »Resurrection Symphony« with the Bavarian Radio Symphony Orchestra and Choir.

A look back at Brad Mehldau’s »Reflektor« Festival

»It’s that special vibe here at the Elbphilharmonie« – Brad Mehldau raved about the venue, and the audience during the jazz pianist’s four concerts.