Introducing: The box office

»Enjoy your evening!« – day after day, our box-office staff do their best to make sure that concertgoers enjoy an unforgettable evening.

Are there any tickets left for tonight? Which are the best seats? What subscriptions do you offer? Well over 500 concerts a year are given at the Elbphilharmonie & Laeiszhalle, so it's not easy to keep track of everything. Luckily, the competence box-office staff know everything there is to know about the programme in both concert halls, and can answer any question put to them. Always good-humoured and passionate about music , they have time for every customer, be it a newcomer to the Elphi or an experienced subscriber.

The video series »Team Elbphilharmonie« presents the concert hall’s different departments and the people who work there.

Even more faces ...

... from our different departments can be seen here in the Elbphilharmonie Mediathek:

The stream-team

Elbphilharmonie Empfang

the reception desk in the Elbphilharmonie

Thomas Sebescen

The technicians

Mediatheque : More stories

New Year’s Concert 2025: Johann Strauss
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Video on demand from 31 Dec 2025 : New Year’s Concert 2025: Johann Strauss

A swinging start to the new year: The NDR Elbphilharmonie Orchestra celebrates the turn of the year with the »Waltz King« Johann Strauss.

Interview with Manfred Honeck

»We need to move away from technical perfection«: The conductor on his understanding of staying true to the work and the contrasting worlds of Karajan and Harnoncourt.

Rising Stars 2025/26

Die besten Nachwuchsmusiker:innen Europas – ausgewählt von den großen Konzerthäusern des Kontinents. Hier stellen sie sich vor.