Introducing: The box office

»Enjoy your evening!« – day after day, our box-office staff do their best to make sure that concertgoers enjoy an unforgettable evening.

Are there any tickets left for tonight? Which are the best seats? What subscriptions do you offer? Well over 500 concerts a year are given at the Elbphilharmonie & Laeiszhalle, so it's not easy to keep track of everything. Luckily, the competence box-office staff know everything there is to know about the programme in both concert halls, and can answer any question put to them. Always good-humoured and passionate about music , they have time for every customer, be it a newcomer to the Elphi or an experienced subscriber.

The video series »Team Elbphilharmonie« presents the concert hall’s different departments and the people who work there.

Even more faces ...

... from our different departments can be seen here in the Elbphilharmonie Mediathek:

The stream-team

Elbphilharmonie Empfang

the reception desk in the Elbphilharmonie

Thomas Sebescen

The technicians

Mediatheque : More stories

Handel: Giulio Cesare
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Video on demand from 12 Feb 2026 : Handel: Giulio Cesare

Ancient drama with a stellar cast: Handel’s famous opera with Jakub Józef Orliński and Sandrine Piau in the leading roles.

The Myth of Heroism
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Video on demand from 4 Feb 2026 : The Myth of Heroism

Beethoven’s Third Symphony »Eroica« and other works with the NDR Elbphilharmonie Orchestra & Vocal Ensemble, Klaas Stok and Alan Gilbert.

The »Arctic Voices« festival

A legacy of perpetual ice: the indigenous music of the Arctic is moving towards the modern age.