Introducing: The box office

»Enjoy your evening!« – day after day, our box-office staff do their best to make sure that concertgoers enjoy an unforgettable evening.

Are there any tickets left for tonight? Which are the best seats? What subscriptions do you offer? Well over 500 concerts a year are given at the Elbphilharmonie & Laeiszhalle, so it's not easy to keep track of everything. Luckily, the competence box-office staff know everything there is to know about the programme in both concert halls, and can answer any question put to them. Always good-humoured and passionate about music , they have time for every customer, be it a newcomer to the Elphi or an experienced subscriber.

The video series »Team Elbphilharmonie« presents the concert hall’s different departments and the people who work there.

Even more faces ...

... from our different departments can be seen here in the Elbphilharmonie Mediathek:

The stream-team

Elbphilharmonie Empfang

the reception desk in the Elbphilharmonie

Thomas Sebescen

The technicians

Mediatheque : More stories

The Book with Seven Seals
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Video on demand from 2 May 2026 : The Book with Seven Seals

An apocalyptic drama with late Romantic intensity: Manfred Honeck conducts Franz Schmidt’s monumental oratorio »The Book with Seven Seals« to open the International Music Festival Hamburg.

Humanity needs places like the Elbphilharmonie

Christoph Lieben-Seutter, General & Artistic Director of the Elbphilharmonie and Laeiszhalle, and Dr. Carsten Brosda, Hamburg’s Senator for Culture, reflect on 10 years of the Elbphilharmonie

Elbphilharmonie Kopfhörer #39 – Ende

Der Podcast für junge Leute – diesmal mit Regisseur Aram Tafreshian über das Community-Projekt und Dinge, die ein Ende finden