Ticketing Information Advance sales dates, opening times, concessions, hall plans – all the information you need to know about booking tickets and subscriptions.


The concerts at the Elbphilharmonie and Laeiszhalle are presented by various promoters. As a result, sales channels and dates can vary. Advance booking dates are published under »What’s On«. Concerts at festivals go on sale in the further course of the season.

Your Seat at the Elbphilharmonie

Take a look inside the Grand and Recital Halls of the Elbphilharmonie: using the 360° viewer, you can select your seat from five different price categories. A preview shows the representative view of the stage from your seat.

Ticket Shops

Elbphilharmonie Ticket Shop
Elbphilharmonie Ticket Shop © Claudia Höhne

Elbphilharmonie Ticket Shop

Located on the ground floor of the Elbphilharmonie.

Platz der Deutschen Einheit
20457 Hamburg

Daily, 11:00–20:00
Closed on public holidays

Ticket Shop in the Brahms Kontor
Ticket Shop in the Brahms Kontor © Claudia Hoehne

Ticket Shop Brahms Kontor

Located across from the Laeiszhalle on the ground floor of the Brahms Kontor (left-hand side).

Johannes-Brahms-Platz 1
20355 Hamburg

Mon–Fri, 11:00–18:00
Sat, 11:00–16:00
Closed on Sundays and public holidays

Ticket Shop Mönckebergstraße
Ticket Shop Mönckebergstraße © Maxim Schulz

Ticket Shop Mönckebergstraße

Located next to the fountain on Mönckebergstrasse.

Barkhof 3
20095 Hamburg

Mon–Fri, 11:00–18:00
Sat, 11:00–16:00
Closed on Sundays and public holidays

Online Shop

Click, buy, print, or save paper by downloading booked tickets onto your smartphone. Just click the ticket button on each event page under »What’s On«. Here you can also find up-to-date programme information.


Ticket Hotline

Book tickets over the telephone by calling us on +49 40 357 666 66.

Opening hours:
Daily, 10:00–20:00
On public holidays, 15:00–20:00

Ticket Insurance

Protect your ticket purchase with insurance coverage from HanseMerkur. The insurance covers the cost of a ticket if you cannot attend an event – for example, due to illness or an injury. HanseMerkur insurance coverage will be offered to you in your booking confirmation email.

Subscriptions :Booking & consultation also available in our ticket shops

The Elbphilharmonie and Laeiszhalle's concert programme offers a diverse selection of subscriptions covering all genres.

© David Lössl


The following discounts and concessions apply to events promoted by the Elbphilharmonie and Laeiszhalle (HamburgMusik). Please note that different reductions may apply to concerts organised by other promoters. Tickets purchased at full price cannot be subsequently discounted.

Group Bookings

Group bookings (private persons or companies, minimum eleven tickets) can be requested by contacting the corresponding concert promoter via email.

HamburgMusik, NDR, Symphoniker Hamburg, Ensemble Resonanz and Hamburgische Vereinigung von Freunden der Kammermusik: please send requests via email to gruppen@elbphilharmonie.de.

Philharmonisches Staatsorchester Hamburg

Konzertdirektion Dr. Rudolf Goette

Group bookings for events promoted by Karsten Jahnke Konzertdirektion are not currently being accepted.

Black Market

Black Market

Some internet platforms offer tickets for sold-out events at the Elbphilharmonie, sometimes from dubious sources and at highly inflated prices. We recommend that you only purchase tickets from official ticket shops, online at www.elbphilharmonie.com, or on official online platforms of external promoters, to which you will be forwarded from our website. Ticket holders who have not acquired their tickets legitimately can be refused access to the event.

Elbphilharmonie Box Office
Elbphilharmonie Box Office © Gesche Jäger

Personalised Tickets

Personalised tickets have become necessary in order to combat unauthorised ticket sales and trading and to protect concertgoers from overpriced tickets. Therefore the person entitled to attend an event must have his/her/their name entered in the designated field on the ticket. All ticket holders are required to carry a valid photo ID.

Elbphilharmonie concert tickets
Elbphilharmonie concert tickets © Julian Conrad