Platz der Deutschen Einheit
Underground, Bus and Ferry
Underground line U3: Baumwall (Elbphilharmonie) (approx. 450 m from the Elbphilharmonie)
Underground line U4: Überseequartier (approx. 950 m from the Elbphilharmonie)
Bus 111: Am Kaiserkai (Elbphilharmonie) (approx. 150 m from the Elbphilharmonie)
Bus 6: Auf dem Sande (approx. 550 m from the Elbphilharmonie)
Ferry 72 (from Landungsbrücken pier): Elbphilharmonie (approx. 80 m from the Elbphilharmonie)
Concert tickets may be used on public transportation for one round trip to the Elbphilharmonie (valid in the HVV-Gesamtbereich incl. Schnellbus) on the day of the event. A Plaza ticket is not valid for public transportation.
City bicycle (Stadtrad) stations: Baumwall and Am Kaiserkai / Großer Grasbrook
There are bicycle stands available in front of the Elbphilharmonie.
Arrival By Car
There is limited parking available in the Elbphilharmonie and the HafenCity.
Speicherstadt Parking Garage
Am Sandtorkai 6 (approx. 750 m from the Elbphilharmonie)
Überseequartier Underground Car Park
Überseeallee 3 (approx. 850 m from the Elbphilharmonie)
Please note that visitors to the Elbphilharmonie should use the entrance marked »Elbphilharmonie«. The entrance »Elbphilharmonie Hotel« is reserved for »The Westin Hamburg« hotel guests and the charge is €5.00 per hour. Visitors must pay €5.00 per hour when entering the parking garage through the »Elbphilharmonie Hotel« entrance.
It is not possible to reach the Plaza or the concert halls directly from the parking garage. Use the B group elevators to travel to the ground floor. After passing admission control visitors can make their way to the Plaza via the Tube (long escalator) or the A group elevators.
Finding Your Way Around the Elbphilharmonie
Arrival Time for Concertgoers
The Elbphilharmonie is a special building situated in a special place. Allow plenty of time for getting to the Elbphilharmonie and the way to the concert area. We suggest arriving at the main entrance 30 minutes before the start of the concert or event.
Concert tickets for the Grand and Recital Halls authorise a visit to the Plaza from two hours before the start of the concert or event. Visitors to the Kaistudios and all other visitors require a Plaza ticket to visit the Plaza.
The Grand Hall foyer opens its doors 90 minutes before the start of the concert or event; the Recital Hall foyer opens 60 minutes before concert begin. The bars in each foyer open at the same time.
Admission into the halls begins 30 minutes before the start of the concert or event.
The main cloakroom of the Grand Hall is situated on the 11th floor, at the south and north side of the Elbphilharmonie.
A cloakroom for guests of the Recital Halll can be located in the foyer of the Recital Hall on floor 10.
What happens if I am late for a concert?
If you arrive late to a concert or event, ushers will indicate an appropriate time for you to enter the hall, generally during the applause between works. While waiting, ticket holders may follow the concert via screens in the foyers.
Who should I contact if I find or lose an item?
Found items should be handed in to the admission staff at the main entrance or at the info point located on the ground floor. Lost items can also be retrieved here.
Smoking is prohibited throughout the entire premises of the Elbphilharmonie. Please note that if you leave the building to smoke, you do not reserve the right to reenter the premises to reach the Plaza or concert halls.
To the Elbphilharmonie Visitor Center
Am Kaiserkai 60–62
Opening hours: 09:00–20:00
The Elbphilharmonie Visitor Center is located opposite the main entrance of the Elbphilharmonie. A selection of Elbphilharmonie merchandise, tickets for a visit to the Elbphilharmonie Plaza as well as tickets for guided tours of the concert hall can all be purchased here.
Getting to the Laeiszhalle
The Laeiszhalle can be reached easily by underground, bus or bicycle.
By underground or bus
Underground line U2: Gänsemarkt / Messehallen
Underground line U1: Stephansplatz
Bus 4, 5, 109, Schnellbus 34, 36: Stephansplatz
Bus 3, 112, Schnellbus 35, 36: Johannes-Brahms-Platz
City bicycle (Stadtrad) station: Sievekingplatz / Gorch-Fock-Wall
Plan Your Visit
Gänsemarkt multistorey car park: Dammtorwall / Welckerstrasse, 20355 Hamburg
A reduced rate is available for visitors to the Laeiszhalle (concert flat rate €6.00; Mon-Fri, 17:00-01:00; Sat-Sun, 09:00-01:00; maximum parking time: five hours) is available. The concert flat rate is only available at the Gänsemarkt car park.
Please note that in order to qualify for the concert flat rate your parking ticket must be validated in the Laeiszhalle (cloakroom).
Grand Hall / Brahms Foyer: Johannes-Brahms-Platz
Recital Hall: Gorch-Fock-Wall
Studio E / Artists’ Entrance: Dammtorwall 46
Grand Hall / Brahms Foyer: Accessible Entrance on Gorch-Fock-Wall
The Brahms Foyer is only accessible to folding wheelchairs or wheelchairs under 75 cm in width.
Three parking spaces for visitors with disabilities are located at the entrance on Gorch-Fock-Wall.
Recital Hall / Studio E / Artists’ Entrance: Accessible Entrance at Dammtorwall 46
The Recital Hall is only accessible to folding wheelchairs or wheelchairs under 68 cm in width.
Six parking spaces for visitors with disibilites are available in front of the Artists’ Entrance on Dragonerstall.
Further information: www.elbphilharmonie.de/en/accessibility