Plan Your Visit Elbphilharmonie and Laeiszhalle can be easily reached by public transportation. All information related to getting to the halls, parking and concert visit.

Getting to the Elbphilharmonie


Elbphilharmonie Hamburg
Platz der Deutschen Einheit
20457 Hamburg

Finding Your Way Around the Elbphilharmonie



All visitors enter the building via the main entrance. To gain admission, visitors must present a valid concert ticket or Plaza ticket. The »Tube«, an 82-metre-long, curved escalator, leads visitors up to the Plaza and foyers of the Grand and Recital Halls following admission. The Plaza can also be accessed via lifts. These are located on the right-hand side of the Tube.

Elbphilharmonie Ticket Shop

To the Ticket Shop

Purchase or pick up your reserved concert tickets at the Ticket Shop on the ground floor of the Elbphilharmonie. Follow the sign »Tickets Konzert« on the right-hand side of the »Tube« in the main entrance area. The Ticket Shop is open 11:00–20:00 daily.

Elbphilharmonie Tube

To the Plaza

The »Tube« leads visitors from the main entrance of the Elbphilharmonie up to the panorama window on the 6th floor; visitors then take a second, shorter escalator up to the Plaza on the 8th floor. The Plaza can also be accessed via lifts. These are located on the right-hand side of the Tube. Please note that the Plaza cannot be accessed accessed from the car park; visitors must first travel to the ground floor to reach the Plaza. The restricted capacity of the Plaza is regulated by the issue of Plaza tickets. Plaza tickets are available online and in the Elbphilharmonie Visitor Center.

Elbphilharmonie Foyer Großer Saal

To the Halls

The Grand and Recital Halls are accessible solely via the Plaza on the 8th floor. From the Plaza, access to the Grand and Recital Hall foyers is via stairs and lifts. The hall entrances are situated on floors 12, 13, 15 and 16; the entrance to the Recital Hall is on the 10th floor. The Kaistudios are located on floors 2 and 3 and can be reached using stairs and lifts via the main entrance. Please follow the signs in the tunnel to the right of the long escalator.

To the Störtebeker Elbphilharmonie Restaurant

The Störtebeker Elbphilharmonie restaurant can be accessed via the »Tube«. The first escalator brings diners to the entrance, located adjacent to the panorama window on the 6th floor. The self-service café »Deck & Deli« on the Plaza of the Elbphilharmonie offers refreshing drinks and light snacks. Diners require a ticket to access the Plaza and the restaurant. When reserving a table at the restaurant, diners receive the appropriate number of Plaza tickets along with their reservation confirmation by email.

To »The Westin Hamburg« Hotel

»The Westin Hamburg« Hotel has its own dedicated entrance located on the left-hand side of the main entrance area of the Elbphilharmonie. »The Westin Hamburg«’s restaurants, bars and cafés can likewise be reached via this entrance.

During your visit

Getting to the Laeiszhalle


Laeiszhalle Hamburg
20355 Hamburg

Laeiszhalle Hamburg
Laeiszhalle Hamburg © Maxim Schulz

During your visit