Plaza Spectacular view of the city and the harbour: The Plaza is Elbphilharmonie Hamburg’s public viewing platform.

Plaza closed

As a result of the new Germany-wide coronavirus restrictions that have been issued, all concerts in the Elbphilharmonie and Laeiszhalle have been cancelled until 7 March 2021. The Plaza and the Visitor Center also stay closed.

It is not possible to book Plaza tickets at the moment. For questions regarding tickets bought for the time with no events please get in touch with us:

Visiting the Plaza in the COVID-19 era

Health and safety is our top priority so we are limiting the number of people allowed on the Plaza at any given time; you must keep a minimum distance of 1.5 meters away from other people. Visits are controlled by issuing tickets. Plaza tickets can be booked in advance online or, if tickets are still available, here on the day of your visit. Especially in this coronavirus period, we recommend booking online in advance because you will be helping us to avoid queues at the ticket desks and thereby to minimise the risk of infection.

Visitors have to medical wear face masks on the Plaza, in the corridor leading to the ticket shop and on the escalator »Tube«. Please note that face visors do not count as face coverings under the Hamburg SARS-COV-2 Containment Regulations.

Please note that, in accordance with Section 5 Par. 1 No. 3 of the Hamburg SARS-COV-2 Containment Act, people with symptoms of an acute respiratory disease will not be admitted into the building.

Opening times and tickets :Please note: the Infopoint, Plaza, Elbphilharmonie Shop and Visitor Center are currently closed; it is not possible to book tickets

Tickets for Individuals or Small Groups of Up to 6 Persons

  • By booking online in advance you will be helping us to avoid queues at the ticket desks.
  • Visit on the same day; free Plaza tickets are available at the entrance.
  • Ticketholders for concerts in the Elbphilharmonie Grand and Recital Halls gain admission to the Plaza from one hour before the start of the event.

Tickets for Groups of 7 Persons or More

  • It is possible to book more than one day in advance in the Elbphilharmonie Visitor Center and online for a booking fee of €6 per person.
  • Visit on the same day; tickets are available in the Elbphilharmonie Visitor Center, at the Infopoint (10:00–22:30 every day) in the entrance area of the Elbphilharmonie and online for a booking fee of €6 per person.

Opening Times

  • Plaza: 10:00 to 23:00 daily (last admission 22:30)
  • Elbphilharmonie Shop on the Plaza: 10:00 to 22:00 daily
  • Infopoint: 10:00 to 22:30 daily
  • Visitor Center, Am Kaiserkai 62: 10:00 to 20:00 daily

What is the Plaza?

A Meeting Place

In the interior area of the Plaza you will find stairways and lifts to the concert halls, the takeaway café »Deck & Deli«, and the lobby of »The Westin Hamburg« hotel. Information on the Elbphilharmonie, books, CDs and souvenirs are for sale in the Elbphilharmonie Shop.

Visitors can discover the Elbphilharmonie in different ways with the Smart Table, a digital infotainment table – from a high-speed drone flight to a detailed picture gallery.

Please note: as a result of coronavirus restrictions, the Smart Table is not currently available for use by visitors.

Smart Table
Smart Table © Peter Hundert

The Inner Plaza

Dramatic reflecting surfaces, vistas, approaches and passageways are all important architectural features of the Elbphilharmonie. This includes the Plaza: in the centre point of the Plaza, a light shaft allows visitors to get a glimpse of floors 12 to 17 of the Grand Hall foyer.

Several areas are covered with reflecting glass, shimmering fragments of harbour life, the sky and the city.

Particularly prominent are leaning columns that allow for an unobstructed flow of people on the Plaza. From the outside.

The Outer Plaza

At approximately the centre of the Plaza on both longitudal sides of the building, two eight-metre-high wind deflectors open up to reveal large facade cutouts that overlook the inner city and the harbour. Visitors can walk all the way around the Elbphilharmonie on the outer Plaza.

The Outer Plaza
The Outer Plaza © Daniel Dittus

Getting to the Plaza

The way to the Plaza is an experience in itself: from the main entrance of the Elbphilharmonie, an 82-metre-long, curved escalator with elaborate lighting leads visitors up through the old Kaispeicher building. At the top, on the 6th floor, a panorama window offers a spectacular view down the river Elbe towards the harbour and docks. Visitors then take a second, shorter escalator up to the Plaza on the 8th floor.

Approximately 8,000 discs glitter in the two-way Tube – the world’s first curved escalator, with a total travel time of approx. 2.5 minutes.

Tube © Michael Zapf

On Offer on the Plaza

Plaza Shop
Plaza Shop © Sophie Wolter

Elbphilharmonie Shop

A selection of products and souvenirs, made exclusively for the Elbphilharmonie, are for sale in the Elbphilharmonie Shop. Also available: books and CDs by many artists featured in the current season, the Elbphilharmonie Magazine as well as information on the Elbphilharmonie.

Opening Hours

10:00–22:00 daily / currently closed

Störtebeker Elbphilharmonie / Deck & Deli
Störtebeker Elbphilharmonie / Deck & Deli

Deck & Deli

On the Elbphilharmonie Plaza, freshly baked produce, ice cream and tempting cold and warm savoury snacks are on offer. In addition to a large selection of soft drinks, wine, sparkling wine and coffee, visitors can try the complete variety of Störtebeker cask beer varieties.

Opening Hours

10:00–20:00 daily / currently closed

The Westin Hamburg / Foyer
The Westin Hamburg / Foyer © Matteo Barro

The Westin Hamburg

In the upper part of the Elbphilharmonie, The Westin Hamburg’s 244 rooms and suites offer a spectacular view of the river Elbe, the Speicherstadt and the HafenCity. The entrance to the lobby is located on the Plaza.

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