Plaza Spectacular view of the city and the harbour: The Plaza is Elbphilharmonie Hamburg’s public viewing platform.

Plaza closed

As a result of the new Germany-wide coronavirus restrictions that have been issued, all concerts at the Elbphilharmonie and Laeiszhalle have been cancelled until further notice. The Plaza and the Visitor Center also remain closed.

It is not currently possible to book Plaza tickets. For questions regarding previously purchased tickets that are no longer valid due to the Plaza closure, please contact the Elbphilharmonie team by email at

Visiting the Plaza During the Coronavirus Pandemic

Health and safety is our top priority so we are limiting the number of people allowed on the Plaza at any given time; you must keep a minimum distance of 1.5 metres from other people. Visits are controlled by issuing tickets. Plaza tickets can be booked in advance online or, if tickets are still available, in person on the day of your visit. Especially during the coronavirus pandemic, we recommend booking online in advance to assist in reducing queues at the ticket desks and thereby minimise the risk of infection.

Visitors are required to wear medical face masks on the Plaza, in the corridor leading to the Ticket Shop and on the »Tube« escalator. Please note that face visors are not regarded as face masks under the Hamburg SARS-COV-2 Containment Regulations.

Please note that, in accordance with Section 5 Par. 1 No. 3 of the Hamburg SARS-COV-2 Containment Act, persons with symptoms of an acute respiratory disease will not be admitted into the building.

Opening times and tickets :Please note: the information desk, Plaza, Elbphilharmonie Shop and Visitor Center are currently closed; it is not possible to book tickets

Tickets for Individuals or Small Groups of Up to 6 Persons

  • By booking online in advance you assist in reducing queues at the ticket issuing points.
  • Visit on the same day; free Plaza tickets are available at the Visitor Center and from the information desk at the entrance.
  • Ticketholders for concerts in the Elbphilharmonie Grand and Recital Halls gain admission to the Plaza from one hour before the start of the event.

Tickets for Groups of 7 Persons or More

  • Book from one day (or earlier) in advance at the Elbphilharmonie Visitor Center or online for a booking fee of €6 per person.
  • Same-day visit: tickets are available at the Elbphilharmonie Visitor Center, at the information desk (10:00–22:30 daily) in the entrance area of the Elbphilharmonie or online for a booking fee of €6 per person.

Opening Times

  • Plaza: 10:00–23:00 daily (last admission 22:30)
  • Elbphilharmonie Shop on the Plaza: 10:00–22:00 daily
  • Information desk in the entance area: 10:00–22:30 daily
  • Visitor Center, Am Kaiserkai 62: 10:00–20:00 daily

What is the Plaza?

A Meeting Place

In the interior area of the Plaza you will find stairways and lifts to the concert halls, the takeaway café »Deck & Deli«, and the lobby of »The Westin Hamburg« hotel. Information on the Elbphilharmonie, books, CDs and souvenirs are for sale in the Elbphilharmonie Shop.

Visitors can discover the Elbphilharmonie in different ways with the Smart Table, a digital infotainment table – from a high-speed drone flight to a detailed picture gallery.

Please note: as a result of coronavirus restrictions, the Smart Table is not currently available for use by visitors.

Smart Table
Smart Table © Peter Hundert

The Inner Plaza

Dramatic reflecting surfaces, vistas, approaches and passageways are all important architectural features of the Elbphilharmonie. This includes the Plaza: in the centre point of the Plaza, a light shaft allows visitors to get a glimpse of floors 12 to 17 of the Grand Hall foyer.

Several areas are covered with reflecting glass, shimmering fragments of harbour life, the sky and the city.

Particularly prominent are leaning columns that allow for an unobstructed flow of people on the Plaza. From the outside, it seems as if the glass structure is floating above the old red-brick warehouse.

Elbphilharmonie Plaza
Elbphilharmonie Plaza © Maxim Schulz

The Outer Plaza

At approximately the centre of the Plaza on both longitudal sides of the building, two eight-metre-high wind deflectors open up to reveal large facade cutouts that overlook the inner city and the harbour. Visitors can walk all the way around the Elbphilharmonie on the outer Plaza.

The Outer Plaza
The Outer Plaza © Daniel Dittus

Getting to the Plaza

The way to the Plaza is an experience in itself: from the main entrance of the Elbphilharmonie, an 82-metre-long, curved escalator with elaborate lighting leads visitors up through the old Kaispeicher building. At the top, on the 6th floor, a panorama window offers a spectacular view down the river Elbe towards the harbour and docks. Visitors then take a second, shorter escalator up to the Plaza on the 8th floor.

Approximately 8,000 discs glitter in the two-way Tube – the world’s first curved escalator, with a total travel time of approximately 2.5 minutes.

Tube © Michael Zapf

On Offer on the Plaza

Plaza Shop
Plaza Shop © Sophie Wolter

Elbphilharmonie Shop

A selection of products and souvenirs, made exclusively for the Elbphilharmonie, are for sale in the Elbphilharmonie Shop. Also available: books and CDs by many artists featured in the current season, the Elbphilharmonie Magazine as well as information on the Elbphilharmonie.

Opening Hours

10:00–22:00 daily / currently closed

Störtebeker Elbphilharmonie / Deck & Deli
Störtebeker Elbphilharmonie / Deck & Deli

Deck & Deli

On the Elbphilharmonie Plaza, freshly baked produce, ice cream and tempting cold and warm savoury snacks are on offer. In addition to a large selection of soft drinks, wine, sparkling wine and coffee, visitors can try the complete variety of Störtebeker cask beer varieties.

Opening Hours

10:00–20:00 daily / currently closed

The Westin Hamburg / Foyer
The Westin Hamburg / Foyer © Matteo Barro

The Westin Hamburg

In the upper part of the Elbphilharmonie, The Westin Hamburg’s 244 rooms and suites offer a spectacular view of the river Elbe, the Speicherstadt and the HafenCity. The entrance to the lobby is located on the Plaza.

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