Accessibility in the Laeiszhalle
Persons with limited mobility
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Underground and Bus
U2: Gänsemarkt/Messehallen station
U1: Stephansplatz station
Bus 4, 5, 34, 109: Stephansplatz stop
Bus 3, 35, 36, 112: Johannes-Brahms-Platz stop
A surcharge applies on bus lines 34, 35 and 36.These stations/stops offer barrier-free accessibility.
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With the Car
Car Park Gänsemarkt: Dammtorwall / Welckerstraße
Six parking spaces for visitors with disabilities are available directly in front of the Artists’ Entrance on Dragonerstall. -
Accessible Entrances
Grand Hall / Brahms Foyer: Gorch-Fock-Wall
The Grand Hall and the Brahms Foyer are only accessible to folding wheelchairs or wheelchairs under 72 cm in width.Recital Hall / Studio E: Artists’ Entrance at Dammtorwall 46
The Recital Hall and Studio E are only accessible to folding wheelchairs or wheelchairs under 68 cm in width. -
Wheelchair Users
All the halls in the Elbphilharmonie and Laeiszhalle have spaces for wheelchair users, and these are indicated in the hall plans. Depending on availability, wheelchair spaces – and tickets for companions – can be booked as follows:
- by emailing barrierefrei@elbphilharmonie.de , stating your address and a telephone number in case we have any questions
- by calling +49 40 357 666 66
- in person in one of the Elbphilharmonie ticket shops
- The number of wheelchair spaces required can also be indicated when ordering online on www.elbphilharmonie.de
Please note that loan wheelchairs are not available in the Elbphilharmonie.
Severley Disabled Visitors
Discounts
All severely disabled persons receive a 15% discount.
These discounts and concessions apply to events promoted by the Elbphilharmonie and Laeiszhalle (HamburgMusik). Please note that different reductions may apply to concerts organised by other promoters.
Tickets for accompanying persons
Companions of disabled persons with a »B« disability pass get a free ticket – in this case, please book both tickets by phone on +49 40 357 666 66, by emailing barrierefrei@elbphilharmonie.de or by going to one of the Elbphilharmonie ticket shops.
Contact us!
If you have any questions or comments about accessibility at the Elbphilharmonie and at the Laeiszhalle please contact us via our online contact form.