Persons with limited mobility
Getting to the Laeiszhalle
By underground or bus
Underground line U2: Gänsemarkt / Messehallen
Underground line U1: Stephansplatz
Bus 3, X35, 112: Johannes-Brahms-Platz
Bus X3: U Gänsemarkt (Valentinskamp)
Bus 4, 5, 109: Stephansplatz
All stops are fully accessible.
Car Park Gänsemarkt: Dammtorwall / Welckerstraße
Three parking spaces for visitors with disabilities are available at the Gorch-Fock-Wall entrance. Six parking spaces for visitors with disabilities are available directly in front of the Artists’ Entrance on Dragonerstall.
Grand Hall / Brahms Foyer: Gorch-Fock-Wall
The Brahms Foyer is only accessible to folding wheelchairs or wheelchairs that are less than 72 cm wide.
There is no width restriction in the Grand Hall.
Recital Hall / Studio E: Artists’ Entrance at Dammtorwall 46
The Recital Hall and Studio E are only accessible to folding wheelchairs or wheelchairs that are less than 68 cm wide.
Spaces for wheelchair users
All the halls in the Elbphilharmonie and Laeiszhalle have spaces for wheelchair users, and these are indicated in the hall plans. Depending on availability, wheelchair spaces – and tickets for companions – can be booked as follows:
- by emailing firstname.lastname@example.org, stating your address and a telephone number in case we have any questions;
- by calling +49 40 357 666 66;
- or by visiting one of the Elbphilharmonie ticket shops in person.
- The number of wheelchair spaces required can also be indicated when ordering online at www.elbphilharmonie.de.
Please note that it is not possible to borrow a wheelchair at the Laeiszhalle.
Severely Disabled Persons
All severely disabled persons receive a 15% discount on the ticket price.
Tickets for accompanying persons
Companions of severely disabled persons with a »B« disability pass are eligible for a free ticket (applies for events promoted by the Elbphilharmonie and Laeiszhalle / HamburgMusik)– in this case, please book both tickets by phone on +49 40 357 666 66, by emailing email@example.com or by visiting one of the Elbphilharmonie ticket shops in person.
Accessible toilet facilities are located in the foyer areas of each respective hall.
Grand Hall: A fully accessible toilet for persons with mobility disabilities is located behind the cloakroom on the ground floor (Parkett links).
Recital Hall: Barrier-free facilities for guests of the Recital Hall are located to the right of the hall entrance.
Studio E: There is currently no accessible toilet available. Please contact the service staff.
The accessible toilets are open – a key is not required.
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