Accessibility at the Laeiszhalle Helpful information related to the access provisions at the Laeiszhalle for people with limited mobility, visual or hearing impairments.

Persons with limited mobility

Getting to the Laeiszhalle

Severely Disabled Persons


All severely disabled persons receive a 15% discount on the ticket price.

This discount applies to events promoted by the Elbphilharmonie and Laeiszhalle (HamburgMusik). Please note that different reductions may apply to concerts organised by other promoters.

Tickets for accompanying persons

Companions of severely disabled persons with a »B« disability pass are eligible for a free ticket (applies for events promoted by the Elbphilharmonie and Laeiszhalle / HamburgMusik)– in this case, please book both tickets by phone on +49 40 357 666 66, by emailing or by visiting one of the Elbphilharmonie ticket shops in person.

Accessible Toilets

Accessible toilet facilities are located in the foyer areas of each respective hall.

Grand Hall:  A fully accessible toilet for persons with mobility disabilities is located behind the cloakroom on the ground floor (Parkett links).

Recital Hall: Barrier-free facilities for guests of the Recital Hall are located to the right of the hall entrance.

Studio E: There is currently no accessible toilet available. Please contact the service staff.

The accessible toilets are open – a key is not required.

Contact us

If you have any questions or comments about accessibility at the Elbphilharmonie or the Laeiszhalle, please contact us via our online contact form.