Gain detailed insights into the extraordinary architecture and musical programme of the Elbphilharmonie
Tours take visitors around the former warehouse upon which the Elbphilharmonie was built, via the Plaza and through the foyers to the heart of the Elbphilharmonie – the Grand Hall. You can choose between a general tour and tours with a special focus on music or architecture. We recommend that persons with mobility issues take the barrier-free tour. There are also guided tours in the traditional Laeiszhalle, the second concert hall in Hamburg.
Book tickets for guided concert hall tours on this webpage or in person at the Elbphilharmonie Ticket Shops – a maximum of 8 weeks in advance.
This tour provides information on the history of the Elbphilharmonie, as well as fascinating insights into its concert halls, outstanding acoustics and music programming.
The trained guides also provide information about the history of the Elbphilharmonie, the concert halls and their special acoustics during this tour. Afterwards, there is time to chat about the experience at one of the bars in the foyer of the Grand Hall. Drinks and snacks are included!
This tour is focused on the musical city of Hamburg, its history – and of course the Elbphilharmonie building and its musical programme.
This tour is all about the organ: after a tour of the concert hall, organist Thomas Cornelius presents the majestic instrument itself – with music, of course!
This tour is focused on the history of the concert hall building and its architectural features.
These concert hall tours are aimed at people with limited mobility and all those who prefer not to climb stairs.
Please note: Persons accompanying severely disabled people with the B classification on their ID card can take all tours for free, but they will still need a ticket. You can obtain your free ticket for the accompanying person by providing your full address and a telephone number either by emailing barrierefrei@elbphilharmonie.de, by calling +49 40 357 666 66 or by visiting one of our ticket shops.
Enjoy a birthday treat, a friends’ outing or a company event – book a concert hall tour for a private group.
This concert hall tours offer an insight into the foyers and concert halls of the venerable Laeiszhalle. The architecture and musical history take centre stage here.
All guided tours start from the Elbphilharmonie Ticket Shop. The ticket shop can be reached via the Elbphilharmonie’s main entrance, and is located on the ground floor, on the right in the corridor, next to the big escalator.
Please arrive at the meeting point shortly before the start of the guided tour. Late arrivals (later than start time) may not participate and are not entitled to a replacement tour or a refund of the purchase price.
Elbphilharmonie guided tours end on the Plaza, where guests are welcome to remain and enjoy the view over the city and the port. A separate Plaza ticket is not necessary.
Yes, free lockers are located in the corridor on the right next to the long escalator (the so-called »Tube«) on the ground floor in the main entrance area. The measurements are 27 x 13 x 47 cm ,27 x 42 x 47 cm and 27 x 87 x 47 cm. Please note that the number of lockers is limited.
A vast majority of guided tours takes visitors into the Elbphilharmonie Grand Hall. In rare cases, the hall cannot be visited owing to its concert and rehearsal schedule.
Plaza tours do not visit the Grand Hall or the Recital Hall.
Plaza tours do not visit the Elbphilharmonie concert halls.
The Recital Hall is a multipurpose space and continually hired out. Only in exceptional circumstances is the Recital Hall offered as part of a guided tour.
Plaza tours do not visit the Elbphilharmonie concert halls.
The Plaza is situated 37 metres above ground level. The Plaza Tour also takes visitors to the outer Plaza.
The outer and inner Plaza both have outdoor temperatures, so we recommend that you dress accordingly.
Lifts are used for all guided tours at the Elbphilharmonie. Anyone who is unable to use lifts cannot take part in a tour of the concert hall. In addition, some floors – in particular in the foyers of the Elbphilharmonie – are reached by taking the stairs. Accessible guided tours are available for people with limited mobility.
The guided tours start at Johannes-Brahms-Platz in front of the entrance to the Laeiszhalle Grand Hall.
Please arrive at the meeting point shortly before the start of the guided tour. Late arrivals (later than start time) may not participate and are not entitled to a replacement tour or a refund of the purchase price.
The concert hall tours at the Laeiszhalle end at the starting point.
No, there are no lockers or similar facilities on site.
A vast majority of guided tours takes visitors into the Laeiszhalle Grand Hall. In rare cases, the hall cannot be visited owing to its concert and rehearsal schedule.
A vast majority of guided tours takes visitors into the Laeiszhalle Recital Hall. In rare cases, the hall cannot be visited owing to its concert and rehearsal schedule.
No, lifts are not used during guided tours of the Laeiszhalle. However, several floors are accessed via stairs.
Guided tours are planned in accordance with the concert and rehearsal schedule of the concert hall. Tours are offered at different times almost daily. The majority of guided tours take place between 10:00 and 17:00.
Tours do not include a toilet break. However, you may use one of the toilets in the concert area at any time during the tour.
Photography, film- and audio recordings during a guided tour are permitted in certain areas of the building for purely private purposes – our guides will be happy to let you know when and where pictures and recordings are allowed. Recordings in the concert halls are generally not permitted to protect the personal rights of our artists and employees and to avoid disrupting rehearsals.
The guided tours last at least 45 minutes and are aimed at adult participants. Children are, however, welcome to participate. Children under the age of three do not require a ticket.
No, there are no discounts.
No, bookings are final. Tickets for guided tours cannot be refunded or exchanged.
Persons accompanying severely disabled people with the B classification on their ID card can take all tours for free, but they will still need a ticket. You can obtain your free ticket for the accompanying person by providing your full address and a telephone number either by emailing barrierefrei@elbphilharmonie.de, by calling +49 40 357 666 66 or by visiting one of our Ticket Shops.
Yes, you are welcome to bring a baby carriage on our barrier-free tours at the Elbphilharmonie (without stairs). Unfortunately, it is not possible to bring a baby carriage on all other tours, but babies in slings are very welcome. Unfortunately, there are no parking facilities for baby carriages.
