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Guided Tours

Through the old Kaispeicher warehouse, over the Plaza and into the Grand Hall: Elbphilharmonie guided tours offer visitors an exciting opportunity to explore the unique architecture of Hamburg’s concert hall on the River Elbe.

Guided Tours

A concert visit is the best means of exploring and getting to know the Elbphilharmonie’s unique concert halls, spectacular foyers and outstanding acoustics. We offer guided tours through the Elbphilharmonie for guests that wish to visit without attending a concert.

Our guided tours of the Elbphilharmonie building take you through the old Kaispeicher warehouse, the Plaza, the foyer areas and the heart of the Elbphilharmonie, the Grand Hall.

In addition to exciting stories about the beginnings of the Elbphilharmonie and details about the architecture of the new Hamburg landmark, we also provide information on the operation of the concert hall and its music programming.

  • All tours start from the Elbphilharmonie Visitor Center opposite the Elbphilharmonie (Am Kaiserkai 62).
  • Please arrive at the Visitor Center 15 minutes before the start of the tour. Late arrivals (later than start time) may not participate, and are not entitled to a replacement tour or a refund of the purchase price.
  • Our guided tours are physically demanding. This is due, in particular, to the staircases extending over many floors in the Grand Hall foyer that must be climbed by foot.
  • No audio recording, video recording or photography is allowed during guided tours.
  • Neither a cloakroom nor lockers for storing luggage are not provided.
  • Tours do not include a toilet break.

Summer Break

There are no guided tours on offer during the summer break in July. The next guided tours are available from 7 August onwards.

Tickets

Guided Tour for Individuals

Single tickets for guided tours taking place from 7 to 31 August can now be booked in person at the Elbphilharmonie ticket shops. Further tour dates will be published and released for booking soon. A maximum of five tickets may be purchased per customer.

Group Guided Tours

Enquiries for group guided tours will be accepted by email only to phyllis.vonklass@elbphilharmonie.de 
from 7 August onwards.

Guided Tours

  • Language: German or English
  • Length: approx. 60 minutes
  • €15.00
  • Max. group size: 30 participants
  • Guided tours are not fully accessible
  • Guided tours are not recommended for children under the age of eight

Accessible Guided Tours for Individuals

  • Language: German
  • Length: approx. 75 minutes
  • €20.00
  • Max. group size: 15 participants
  • Guided tours are not recommended for children under the age of eight
Grand Hall
Grand Hall © Iwan Baan

Tickets for Individuals

Single tickets for guided tours taking place from 7 to 31 August can now be booked in person at the Elbphilharmonie ticket shops. It is currently not possible to book by email or telephone.

Ticket Shops

Elbphilharmonie Ticket Shop

Elbphilharmonie Ticket Shop

Located on the ground floor of the Elbphilharmonie.

Platz der Deutschen Einheit 1
20457 Hamburg
Germany

Daily, 11:00–20:00

Konzertkasse im Brahms Kontor
Konzertkasse im Brahms Kontor © Claudia Hoehne

Ticket Shop in the Brahms Kontor

Located across from the Laeiszhalle on the ground floor of the Brahms Kontor (left-hand side).

Johannes-Brahms-Platz 1
20355 Hamburg
Germany

Mon-Fri, 11:00-18:00
Sat, 11:00-16:00

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Elbphilharmonie Kulturcafé

Elbphilharmonie Kulturcafé

Located next to the fountain on Mönckebergstrasse.

Barkhof 3
20095 Hamburg
Germany

Mon-Fri, 11:00-18:00
Sat, 11:00-16:00

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Group Guided Tours

  • Guided tours for foreign language speakers available upon request
  • Length: approx. 60 minutes
  • €450.00; fixed price for a group of up to 30 participants
  • Guided tours are not recommended for children under the age of eight
  • Group tours may only be booked by and for private individuals, not by distributors

Our guided tours are physically demanding. This is due, in particular, to the staircases extending over many floors in the Grand Hall foyer that must be climbed by foot. We would recommend that wheelchair users and persons with limited mobility book an accessible group guided tour.

Accessible Guided Tours for Groups

  • Guided tours for foreign language speakers available upon request
  • Length: approx. 75 minutes
  • €300.00; fixed price for a group of up to 15 participants
  • Guided tours are not recommended for children under the age of eight
Grand Hall Foyers
Grand Hall Foyers © Iwan Baan

Group Guided Tours Currently Sold Out

Enquiries for group guided tours will be accepted by email only to phyllis.vonklass@elbphilharmonie.de 
from 7 August onwards.