Guided Tours Insights into the concert hall – public and private guided tours are a great way to find out more about the Elbphilharmonie’s architecture and acoustics.

No guided tours until further notice

As a result of the new Germany-wide coronavirus restrictions that have been issued, all Elbphilharmonie guided tours have been cancelled at least until further notice. Refunds will be issued for cancelled guided tours – customers will be personally notified.

Public Concert Hall Tours

In addition to exciting stories about the beginnings of the Elbphilharmonie and details about the architecture of the new Hamburg landmark, we also provide information on the operation of the concert hall and its music programming.

  • Duration: approx. 90 minutes
  • Language: German, English
  • Max. group size: 10 participants
  • Not accessible
  • €15 per person
  • A maximum of five tickets may be purchased at any one time.
Elbphilharmonie Grand Hall
Elbphilharmonie Grand Hall © Iwan Baan

Concert Hall Tours for Private Groups

A company event, a special birthday or a trip for an intimate circle of friends – concert hall tours are also offered for private groups.

  • Duration: approx. 90 minutes
  • Available in a variety of languages
  • Private group tours may only be booked by and for private individuals, not by distributors
  • Fixed price: €200 for a group of up to 10 participants
  • Not accessible
  • Also available with a focus on architecture or music
Elbphilharmonie Hamburg / Foyer Großer Saal
Elbphilharmonie Hamburg / Foyer Großer Saal © Valentin Berkelfeld

Dates and Tickets

  • Concert hall tours are planned in accordance with the concert and rehearsal schedule of the concert hall. Tickets are generally not available earlier than 6 weeks before the date of the tour.
  • Concert hall tours are available to book online or in person at the Elbphilharmonie Ticket Shop.
  • View the payment options
  • Bookings are final: tickets cannot be exchanged or refunded.
  • As part of the coronavirus hygiene concept, the lifts will not be in use, therefore we are unable to offer accessible tours at the present time.

Meeting point and important information

  • All concert hall tours start from the Elbphilharmonie Ticket Shop. The ticket shop can be reached via the main entrance, and is located on the ground floor, on the right in the corridor, next to the big escalator.
  • Please arrive at the Visitor Center 15 minutes before the start of the tour. Late arrivals (later than start time) may not participate, and are not entitled to a replacement tour or a refund of the purchase price.
  • Our guided tours are physically demanding. This is due, in particular, to the staircases extending over many floors in the Grand Hall foyer that must be climbed by foot.
  • Tours are not recommended for children under the age of eight.
Elbphilharmonie Ticket Shop
Elbphilharmonie Ticket Shop © Michael Zapf

Frequently asked questions