How to Book
Tickets for the Elbphilharmonie Hamburg and the Laeiszhalle can be booked online or at one of our three ticket shops.
Book Tickets
Concerts at the Elbphilharmonie and at the Laeiszhalle are presented by a wide variety of promoters. Each season’s music programme (August to July) is announced to the public in the first half of each calender year. The programme remains ever-expanding as further concerts are added over the course of the season itself.
The demand for tickets for the Elbphilharmonie still remains high, but there is always a frequent influx of available tickets.
A maximum of 4 tickets per concert and a total of 10 tickets may be purchased per customer per transaction.
List of all Elbphilharmonie concerts still on saleSeveral concerts, festival events in particular, will go on sale at a later date. The pre-sale start is stated under each corresponding event.
Laeiszhalle is not located in the Elbphilharmonie
Take careful note of event venues in the concert calender. Not all events take place at the Elbphilharmonie. Events at the Elbphilharmonie are indicated with the venue name »Elbphilharmonie Hamburg«. The Laeiszhalle is a separate concert hall located three kilometres away from the Elbphilharmonie.
New Procedure
Tickets for the 2017/18 in-house promoted concerts at the Elbphilharmonie and the Laeiszhalle (promoter: HamburgMusik gGmbH) were sold until 1 July partly in person at official ticket shops and partly online via ticket order.
The deadline has now passed and all registered customers are currently being informed (by 20 July latest) whether or not they can purchase their selected tickets.
All ticket orders are being treated equally: if demand exceeds the number of seats available for a concert, the tickets will be allocated at random from all orders submitted.
All in-house promoted concertsQuestions and Answers on Advance Ticket Booking
Is an online order binding? If my ticket order is successful, am I required to complete the purchase process?
No, customers are not required to go through with the purchase process. If the purchase process is not completed within 10 days, the tickets will be allocated at random to another customer from all remaining orders submitted.
When will customers be informed whether or not they can purchase tickets for their selected events?
Once the registration period is over and the tickets have been allocated at random, all customers will be informed of their order status (around mid-July).
What happens if an event is still not sold out following the ticket allocation?
All remaining tickets will go on sale via the regular on- and offline booking procedure from mid-July.
Why is the number of tickets limited per person?
A ticket limitation has been put in place to prevent the illegal resale of tickets and to give as many people as possible the chance to procure a ticket.
Is it safe to purchase Elbphilharmonie tickets on eBay, Viagogo and other consumer-to-consumer markets?
The high demand for tickets for concerts at the Elbphilharmonie has led to tickets being offered by illicit traders. These tickets are not only illegally offered at elevated prices, but they could also be forged or invalid. We recommend that you purchase tickets only from official ticket shops, online at www.elbphilharmonie.com, or on official online platforms of external promoters to which you will be forwarded to from our website, www.elbphilharmonie.com.
Learn more about black market tickets
Subscriptions
2017/18 season subscriptions can be ordered from the date of each programme announcement. The relevant promoter is indicated under every concert and subscription listing. Subscription booking procedures can be found on each promoter’s website.
We regret that most subscriptions are already sold out owing to heavy demand in the 2016/17 season.
To the Subscriptions
Online Subscription Shop
Book your subscription from the comfort of your home at www.elbphilharmonie.de/en/series.
To the Subscriptions
Subscription Hotline
Book your subscription over the telephone by calling +49 40 357 666 333. Our ticket hotline is open daily, 10:00-20:00.
In Person or by Post
Ticket Shop in the Brahms Kontor
Johannes-Brahms-Platz 1
20355 Hamburg
Germany
Mon–Fri, 11:00–18:00
Sat, 11:00–16:00
Ticket Shops
Elbphilharmonie Ticket Shop
Located on the ground floor of the Elbphilharmonie.
Platz der Deutschen Einheit 1
20457 Hamburg
Germany
Daily, 11:00–20:00
Ticket Shop in the Brahms Kontor
Located across from the Laeiszhalle on the ground floor of the Brahms Kontor (left-hand side).
Johannes-Brahms-Platz 1
20355 Hamburg
Germany
Mon-Fri, 11:00-18:00
Sat, 11:00-16:00
Elbphilharmonie Kulturcafé
Located next to the fountain on Mönckebergstrasse.
Barkhof 3
20095 Hamburg
Germany
Mon-Fri, 11:00-18:00
Sat, 11:00-16:00
Online Ticket Shop
Click, order, print or save paper by downloading booked tickets onto your smartphone. Booking tickets online is quick and easy: just click the ticket button on each event page under »What’s On«. Here you can also find up-to-date programme information, a detailed seating plan with representative views of the stage and the free print@home ticket service, which is available up to one hour before the concert begins.
Payment is possible via PayPal, SOFORT online bank transfer and with credit card.
To What’s OnTicket Hotline
Book tickets over the telephone by calling us on +49 40 357 666 66. Our ticket hotline is open daily, 10:00-20:00.
Your Seat in the Elbphilharmonie
Take a peek in the Grand and Recital Halls of the Elbphilharmonie: using the 360° viewer, you can select your seat from five different price categories. A preview shows the representative view of the stage from your seat.
Plaza Tickets
Plaza tickets for a same-day visit are available free of charge via ticket machines located in the Elbphilharmonie Visitor Center (Am Kaiserkai 62) and in the main entrance area of the Elbphilharmonie (subject to availability).
Advance booking is possible online and in the Elbphilharmonie Visitor Center for visits starting from one day in advance. A booking fee of €2.00 per ticket applies.
More about the PlazaElbphilharmonie Visitor Center
The Elbphilharmonie Visitor Center is located directly opposite the Elbphilharmonie. Elbphilharmonie merchandise and tickets for the Plaza are on sale here.
Elbphilharmonie Plaza
Platz der Deutschen Einheit 1 / 20457 Hamburg / Germany
09:00–24:00 daily
A maximum of six Plaza tickets may be purchased at any one time. Payment is accepted via PayPal or credit card. It is not possible to purchase Plaza tickets over the telephone.
Discounts
The following discounts and concessions apply to events promoted by the Elbphilharmonie. Please note that different reductions may apply to concerts held in cooperation with other promoters.
- 50% discount for concertgoers aged 27 and under
- Elbphilharmonie Card: Jeweils 10% Ermäßigung beim Kauf von bis zu zwei Tickets pro Konzert
- Disabled persons: 15% discount. Accompanying person must pay full price. If, however, your disability pass is marked with a »B«, the accompanying person is admitted for free. Other discounts may apply when purchasing a subscription.
- Complimentary tickets for accompanying persons are available by phone at +49 40 357 666 66 or in person at our ticket offices only.
- Unemployed persons and Hartz IV/social benefit recipients: €10.00 tickets can be purchased only at the box office upon presention of proof of eligibility (e.g. Hamburger Sozialkarte)
Elbphilharmonie Card
You enjoy attending concerts but are unable to commit to every date in a concert series? The Elbphilharmonie Card is the perfect alternative.
- The Elbphilharmonie Card costs €25.00 and is valid for one season
- Discount of 10% on up to two tickets for many concerts
The Elbphilharmonie Card can be ordered by email at tickets@elbphilharmonie.de, by phone at +49 40 357 666 66 or in person at the Brahms Kontor Ticket Shop, the Elbphilharmonie Ticket Shop or the Elbphilharmonie Kulturcafé.
REDticket
The Elbphilharmonie is caught red-handed! With REDticket, all concertgoers aged 27 and under receive preferential treatment: for only €10.00, the best available seats in the Elbphilharmonie and Laeiszhalle can be booked from one week before the concert.
REDticket can be obtained:
- from the HaspaJoker shop at the Jungfernstieg branch of the Hamburger Sparkasse (payment by debit or credit card only)
- at the box office on the evening of the concert
- via our online ticket shop (click the ticket button on the event page and choose REDdiscount when booking)
- by phone at +49 40 357 666 66
REDticket App also available:
NDR Kultur Karte
NDR Kultur fosters more than 140 cultural partnerships across northern Germany. As a NDR Kultur Karte holder you profit from this unique network. On presentation of your NDR Kultur Karte you recieve 20% discount off all NDR Elbphilharmonie Orchestra concerts, concerts in the NDR Das Alte Werk and the NDR das neue werk series, as well as concerts by many promoters in the Elbphilharmonie and the Laeiszhalle.
Group Bookings
For individuals or businesses (min. 5 tickets)
Group bookings for concerts promoted by the Symphoniker Hamburg, Ensemble Resonanz or Friends of Chamber Music (Hamburgischen Vereinigung von Freunden der Kammermusik) can be registered by email at gruppen@elbphilharmonie.de. Groups bookings are not offered for events promoted by the Karsten Jahnke Konzertdirektion.
The ticket quotas allocated to groups for the in-house promoted concerts of the Elbphilharmonie (promoter: HamburgMusik gGmbH) are currently sold out. New quotas will be available when further 2017/18 concerts (e.g. festival concerts) are announced.
Group Bookings for All Other Concerts
Group bookings for concerts offered by other promoters are accepted by email:
NDR
ticketshop@ndr.de
Philharmonisches Staatsorchester Hamburg
gruppen@staatsoper-hamburg.de
Konzertdirektion Dr. Rudolf Goette
gruppen@proarte.de
Gift Vouchers
From classical music soirées and rock concerts to theatre visits and comedy galas: the range of cultural events on offer in Hamburg are almost endless. Elbphilharmonie gift vouchers cover all the options and can be used to buy tickets for many cultural in and around Hamburg.
Elbphilharmonie gift vouchers booked online will arrive in the form of a digital print@home ticket. This can then be printed in the comfort of your home or received as a PDF document by email. There is no option of postal delivery for gift vouchers purchased online.
Book voucher onlineRedeem Vouchers
- Elbphilharmonie gift vouchers can only be used to purchase concert and event tickets (not Plaza tickets, guided tours or Elbphilharmonie merchandise).
- Elbphilharmonie gift vouchers are redeemable at the Elbphilharmonie ticket shops and online.
- Not redeemable for food and drink. Please contact Störtebeker at restaurant@stoertebeker-eph.com to purchase food and drink gift vouchers.
Gift vouchers may no longer be redeemable for tickets this season (until 31 July 2017). Gift vouchers retain their validity for upcoming seasons.