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Visitor Information

How to Book

Tickets for the Elbphilharmonie Hamburg and the Laeiszhalle can be easily booked online or at one of our three ticket shops.

Book Tickets

Concerts at the Elbphilharmonie and at the Laeiszhalle are presented by a wide variety of promoters. Each season’s music programme (August to July) is announced to the public in the first half of the calender year. The programme remains ever-expanding as further concerts are added over the course of the season itself.

The demand for tickets for the Elbphilharmonie still remains high, but there are always more tickets available now and again. Current pre-sale dates will be announced on the Elbphilharmonie homepage at www.elbphilharmonie.com.

All visitors to the Elbphilharmonie require a ticket. Plaza tickets, available free of charge, give visitors access to the Elbphilharmonie’s public viewing platform. Access to the concert halls and foyers is only possible with a concert ticket or as part of a guided tour.

Laeiszhalle is not located in the Elbphilharmonie.

Take careful note of event venues in the concert calender. Not all events take place at the Elbphilharmonie. Events at the Elbphilharmonie are indicated with the venue name »Elbphilharmonie Hamburg«. The Laeiszhalle is a separate concert hall located three kilometres away from the Elbphilharmonie.

Season 2017/18

Only a selection of the upcoming season has been made public so far. General pre-sale for tickets starts on 12 June; subscriptions can be pre-booked starting from each promoter’s programme announcement date. Subscriptions orders will only be accepted by the relevant promoter.

Season 2017/18 Programme Announcements

  • NDR Elbphilharmonie Orchester: 26 April
  • Symphoniker Hamburg: 28 April
  • Kammermusikfreunde: 28 April
  • Ensemble Resonanz: 4 May
  • The Elbphilharmonie Hamburg’s in-house promoted programme will be announced on 8 May. Subscriptions must be ordered by 22 May, however the date of receipt is irrelevant.
Previously announced subscriptions:

Ticket Shops

Elbphilharmonie Ticket Shop

Elbphilharmonie Ticket Shop

Located on the ground floor of the Elbphilharmonie.

Platz der Deutschen Einheit 1
20457 Hamburg

Daily, 11:00–20:00

Konzertkasse im Brahms Kontor
Konzertkasse im Brahms Kontor © Claudia Hoehne

Ticket Shop in the Brahms Kontor

Located across from the Laeiszhalle on the ground floor of the Brahms Kontor (left-hand side).

Johannes-Brahms-Platz 1
20355 Hamburg

Mon-Fri, 11:00-18:00
Sat, 11:00-16:00

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Elbphilharmonie Kulturcafé

Elbphilharmonie Kulturcafé

Located next to the fountain on Mönckebergstrasse.

Barkhof 3
20095 Hamburg

Mon-Fri, 11:00-18:00
Sat, 11:00-16:00

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Online Ticket shop

Online Ticket Shop

Click, order, print or save paper by downloading booked tickets onto your smartphone. Booking tickets online is quick and easy: just click the ticket button on each event page under »What’s On«. Here you can also find up-to-date programme information, a detailed seating plan with representative views of the stage and the free print@home ticket service, which is available up to one hour before the concert begins.

Payment is possible via PayPal, SOFORT online bank transfer and with credit card.

To What’s On
Ticket Hotline

Ticket Hotline

Book tickets over the telephone by calling us on +49 40 357 666 66. Our ticket hotline is open daily, 10:00-20:00.


While advanced booking for individual tickets starts on 12 June 2017, subscriptions can already be ordered from the date of each programme announcement. The relevant promoter is indicated under every concert and subscription listing.

Subscription booking procedures can be found on each promoter’s website. The demand for Elbphilharmonie concert tickets is high, therefore many concerts and subscriptions may be sold out quickly.

To the Subscriptions

Elbphilharmonie Hamburg Subscriptions

Pre-Sale Starts on 8 May 2017

Orders for the in-house subscriptions of the Elbphilharmonie can be registered from 8 to 22 May 2017, however the date of receipt is irrelevant. Should the demand for seats be greater than free seats available, subscriptions will be allocated at random.

Online Ticket shop

Online Subscription Shop

Book your subscription from the comfort of your home at www.elbphilharmonie.de/en/series.

To the Subscriptions
Ticket Hotline

Subscription Hotline

Book your subscription over the telephone by calling +49 40 357 666 333. Our ticket hotline is open daily, 10:00-20:00.


In Person

Brahms Kontor Ticket Shop
Johannes-Brahms-Platz 1
20355 Hamburg

Mon–Fri, 11:00–18:00 / Sat, 11:00–16:00

Seat Preview

Your Seat in the Elbphilharmonie

Take a peek in the Grand and Recital Halls of the Elbphilharmonie: using the 360° viewer, you can select your seat from five different price categories. A preview shows the representative view of the stage from your seat.

Plaza Tickets

Plaza tickets for a same-day visit are available free of charge via ticket machines located in the Elbphilharmonie Visitor Center (Am Kaiserkai 62) and in the main entrance area of the Elbphilharmonie (subject to availability).

Advance booking is possible online and in the Elbphilharmonie Visitor Center for visits starting from one day in advance. A booking fee of €2.00 per ticket applies.

More about the Plaza

Elbphilharmonie Visitor Center

The Elbphilharmonie Visitor Center is located directly opposite the Elbphilharmonie. Elbphilharmonie merchandise and tickets for the Plaza are on sale here.

Elbphilharmonie Visitor Centre

Am Kaiserkai 62
Opening times: 09:00–20:00

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Plaza Tickets

Booking Fee €2.00

Book plaza tickets online

Elbphilharmonie Plaza

Platz der Deutschen Einheit 1 / 20457 Hamburg / Germany

09:00–24:00 daily

A maximum of six Plaza tickets may be purchased at any one time. Payment is accepted via PayPal, bank transfer or credit card. It is not possible to purchase Plaza tickets over the telephone.


The following discounts and concessions apply to events promoted by the Elbphilharmonie. Please note that different reductions may apply to concerts held in cooperation with other promoters.

  • 50% discount for concertgoers aged 27 and under
  • Disabled persons: 15% discount. Accompanying person must pay full price. If, however, your disability pass is marked with a »B«, the accompanying person is admitted for free. Other discounts may apply when purchasing a subscription.
  • Complimentary tickets for accompanying persons are available by phone at +49 40 357 666 66 or in person at our ticket offices only.
  • Unemployed persons and Hartz IV/social benefit recipients: €10.00 tickets can be purchased only at the box office upon presention of proof of eligibility (e.g. Hamburger Sozialkarte)
Elbphilharmonie Card

Elbphilharmonie Card

Elbphilharmonie Cards are no longer available to purchase for the current season, since all concerts up until the validity end date of the card (31 July 2017) are nearly sold out. Elbphilharmonie Cards already acquired retain their validity. The pre-sale date for Elbphilharmonie Cards in season 2017/18 will be announced on this page.


The Elbphilharmonie is caught red-handed! With REDticket, all concertgoers aged 27 and under receive preferential treatment: for only €10.00, the best available seats in the Elbphilharmonie and Laeiszhalle can be booked from one week before the concert.

REDticket can be obtained:

  • from the HaspaJoker shop at the Jungfernstieg branch of the Hamburger Sparkasse (payment by debit or credit card only)
  • at the box office on the evening of the concert
  • via our online ticket shop (click the ticket button on the event page and choose REDdiscount when booking)
  • by phone at +49 40 357 666 66

REDticket App also available:

NDR Kultur Karte

NDR Kultur fosters more than 140 cultural partnerships across northern Germany. As a NDR Kultur Karte holder you profit from this unique network. On presentation of your NDR Kultur Karte you recieve 20% discount off all NDR Elbphilharmonie Orchestra concerts, concerts in the NDR Das Alte Werk and the NDR das neue werk series, as well as concerts by many promoters in the Elbphilharmonie and the Laeiszhalle.

Gift Vouchers

From classical music soirées and rock concerts to theatre visits and comedy galas: the range of cultural events on offer in Hamburg are almost endless. Elbphilharmonie gift vouchers cover all the options and can be used to buy tickets for many cultural in and around Hamburg.

Book voucher online

Elbphilharmonie gift vouchers booked online will arrive in the form of a digital print@home ticket. This can then be printed in the comfort of your home or received as a PDF document by email. There is no option of postal delivery for gift vouchers purchased online.

Bookings are also accepted by phone at +49 40 357 666 66 or in person at the ticket shop in the Brahms Kontor (across from the Laeiszhalle), at the ticket shop at the Elbphilharmonie and at the Elbphilharmonie Kulturcafé.

Redeem Vouchers

  • Elbphilharmonie gift vouchers can only be used to purchase concert and event tickets (not Plaza tickets, guided tours or Elbphilharmonie merchandise)
  • Elbphilharmonie gift vouchers are currently only redeemable at the Elbphilharmonie ticket shops (not online)
  • Not redeemable for food and drink. Please contact Störtebeker at restaurant@stoertebeker-eph.com to purchase food and drink gift vouchers.
  • Gift vouchers may no longer be redeemable for tickets this season (until 31 July 2017). Gift vouchers retain their validity for upcoming seasons.

Frequently Asked Questions

  • Why is the number of tickets limited to six tickets per person?

    A ticket limitation has been put in place to prevent the illegal resale of tickets.

  • Is it safe to purchase Elbphilharmonie tickets on eBay, Viagogo and other consumer-to-consumer markets?

    The high demand for tickets for concerts in the Elbphilharmonie has led to tickets being offered by illicit traders. These tickets are not only illegally offered at elevated prices, but they could also be forged or invalid. We recommend that you purchase tickets only from our official ticket shops, online at www.elbphilharmonie.com, or on official online platforms of external promoters to which you will be forwarded to from our website, www.elbphilharmonie.com.

  • What is the proportion of subscriptions and individual concert tickets for every event?

    The proportion of subscription and individual concert tickets differs from promoter to promoter. For the majority of concerts, approximately half of the tickets are reserved for subscriptions, the other for individual concert tickets.

  • Will tickets also be available at the box office?

    If the event is not sold out, tickets can be purchased from the box office. The box office is generally open one hour before the start of the concert or event.

  • Why am I forwarded to an external website to purchase tickets for NDR events?

    Concerts in the Elbphilharmonie and the Laeiszhalle are organised by a variety of external promoters who use different online ticket shops and systems. Customers of NDR concerts will therefore be forwarded to the NDR’s online ticket shop.

  • What can customers do when they have tickets to an event but are unable to attend?

    Tickets cannot be refunded or exchanged.

  • Is there a minimum age limit on concerts?

    There is no official minimum age limit for visits to concerts in the Elbphilharmonie. It is advisable to attend age-appropriate concerts with children.