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Visitor Information

How to Book

Tickets for the Elbphilharmonie Hamburg and the Laeiszhalle can be booked online or at one of our three ticket shops.

Book Tickets – 2018/19 Season

Concerts at the Elbphilharmonie and at the Laeiszhalle are presented by a wide variety of promoters. Each season’s music programme (August to July) is announced to the public in the first half of each calender year – and remains ever-expanding over the course of the season.

Tickets Per Order Request

The majority of 2018/19 season's concert tickets are available to order. The period during which order requests can be placed has now passed. Customers will be informed on the status of their order by 18 June 2018.

Should demand be greater than the number of seats available, tickets will be allocated at random from all orders submitted.

    21 June: Advance Booking

    Further ticket quotas as well as tickets for other dates are available to purchase from 21 June 2018 – from 10:00 at all authorised ticket shops in and around Hamburg, online from 18:00.

    To prevent the illegal resale of tickets and to give as many people as possible the chance to procure a ticket, a maximum of 4 tickets per concert and a total of 10 tickets may be purchased per customer per transaction.

    List of all concerts with tickets available

    Black Market

    Some internet platforms are advertising tickets for sold-out events at the Elbphilharmonie. In fact, these are private sellers, who partly offer tickets from dubious sources and for highly inflated prices.

    We recommend that you purchase tickets only from official ticket shops, online at www.elbphilharmonie.com, or on official online platforms of external promoters to which you will be forwarded to from our website, www.elbphilharmonie.com.

    Learn more about black market tickets
    Laeiszhalle Hamburg

    Laeiszhalle is not located in the Elbphilharmonie

    Take careful note of event venues in the concert calender. Not all events take place at the Elbphilharmonie. Events at the Elbphilharmonie are indicated with the venue name »Elbphilharmonie Hamburg«. The Laeiszhalle is a separate concert hall located three kilometres away from the Elbphilharmonie.

    Festivals

    Several concerts, festival events in particular, will go on sale at a later date. The presale start is stated under each corresponding event.

    Ticket Shops

    Elbphilharmonie Ticket Shop

    Elbphilharmonie Ticket Shop

    Located on the ground floor of the Elbphilharmonie.

    Platz der Deutschen Einheit 1
    20457 Hamburg
    Germany

    Daily, 11:00–20:00
    Closed on public holidays

    Learn more about payment at elbphilharmonie.com
    Konzertkasse im Brahms Kontor

    Ticket Shop in the Brahms Kontor

    Located across from the Laeiszhalle on the ground floor of the Brahms Kontor (left-hand side).

    Johannes-Brahms-Platz 1
    20355 Hamburg
    Germany

    Mon-Fri, 11:00-18:00
    Sat, 11:00-16:00
    Closed on public holidays

    Show on Google Maps
    Learn more about payment at elbphilharmonie.com
    Elbphilharmonie Kulturcafé

    Elbphilharmonie Kulturcafé

    Located next to the fountain on Mönckebergstrasse.

    Barkhof 3
    20095 Hamburg
    Germany

    Mon-Fri, 11:00-18:00
    Sat, 11:00-16:00
    Closed on public holidays

    Closed 1 July - 5 August

    Show on Google Maps
    Learn more about payment at elbphilharmonie.com
    Online Ticket shop

    Online Ticket Shop

    Click, order, print or save paper by downloading booked tickets onto your smartphone. Booking tickets online is quick and easy: just click the ticket button on each event page under »What’s On«. Here you can also find up-to-date programme information, a detailed seating plan with representative views of the stage and the free print@home ticket service, which is available up to one hour before the concert begins.

    Payment is possible via PayPal, SOFORT online bank transfer and with credit card (MasterCard or VISA).

    Learn more about payment at elbphilharmonie.com
    Ticket Hotline

    Ticket Hotline

    Book tickets over the telephone by calling us on +49 40 357 666 66. Our ticket hotline is open daily, 10:00-20:00, and from 15:00-20:00 on public holidays.

    Subscriptions

    The Elbphilharmonie starts its 2018/19 season with a diverse selection of subscription packages across all genres – from large orchestral concerts and piano recitals to chamber music concerts, for newcomers, adventurers and classical music connoisseurs alike.

    Subscriptions for the season are available to order. Should demand be greater than the number of seats available, subscriptions will be allocated at random from all orders submitted.

    To the subscriptions
    Abocard
    Online Ticket shop

    Online Subscription Shop

    Book your subscription from the comfort of your home at www.elbphilharmonie.de/en/series.

    To the subscriptions
    Ticket Hotline

    Subscription Hotline

    Book your subscription over the telephone by calling +49 40 357 666 333. Our ticket hotline is open daily, 10:00-20:00.

    Email

    In Person or by Post

    Ticket Shop in the Brahms Kontor
    Johannes-Brahms-Platz 1
    20355 Hamburg
    Germany

    Mon–Fri, 11:00–18:00
    Sat, 11:00–16:00

    Seat Preview

    Seating for Wheelchair Users

    All concert halls at the Elbphilharmonie and Laeiszhalle offer seating for wheelchair users. You can select wheelchair spaces when booking by phone or in person at our ticket shops, subject to availability. We currently do not offer the possibilty to book a wheelchair space or companion seat online.

    Further information on accessibility

    Your Seat in the Elbphilharmonie

    Take a peek in the Grand and Recital Halls of the Elbphilharmonie: using the 360° viewer, you can select your seat from five different price categories. A preview shows the representative view of the stage from your seat.

    Plaza Tickets

    The Elbphilharmonie Plaza is accessible to everyone. The restricted capacity of the Plaza is regulated by the issue of Plaza tickets.

    More about the Plaza

    Individuals and Small Groups Up to 6 Persons

    • Same-day visit: Plaza tickets are available free of charge via ticket machines located in the Elbphilharmonie Visitor Center and in the main entrance area of the Elbphilharmonie (subject to availability).
    • Advance booking: a booking fee of €2.00 per ticket applies to Plaza tickets booked at least one day in advance. Advance booking is possible online or in person at the Elbphilharmonie Visitor Center.
    • Plaza tickets are available to purchase from 18 weeks in advance.
    • Children under three years of age do not require a Plaza ticket.

    Groups of 7 Persons and More

    • Same-day visit: a booking fee of €5.00 per ticket applies to Plaza tickets (groups only) from 1 May 2018. Tickets are available from the Elbphilharmonie Visitor Center and from the info point at the main entrance area of the Elbphilharmonie.
    • Advance booking: a booking fee of €5.00 per ticket applies to Plaza tickets (groups only) from 1 May 2018. Tickets are available from the Elbphilharmonie Visitor Center.
    • Plaza tickets are available to purchase from 18 weeks in advance.
    • Families of seven persons or more can collect Plaza tickets for a same-day visit free of charge from the Elbphilharmonie Visitor Center. A booking fee of €2.00 per ticket applies to Plaza tickets booked at least one day in advance.
    • School and kindergarten groups with more than six persons can also collect free Plaza tickets from the Elbphilharmonie Visitor Center (advance booking not available).

    Elbphilharmonie Visitor Center

    The Elbphilharmonie Visitor Center is located directly opposite the Elbphilharmonie. Elbphilharmonie merchandise and tickets for the Plaza are on sale here.

    Elbphilharmonie Besucherzentrum
    Elbphilharmonie Besucherzentrum © Michael Zapf

    Am Kaiserkai 62
    Opening times: 09:00–20:00

    Show on Google Maps

    Plaza Tickets

    Booking Fee €2.00

    Book plaza tickets online

    Elbphilharmonie Plaza

    Platz der Deutschen Einheit 1 / 20457 Hamburg / Germany

    09:00–24:00 daily

    A maximum of six Plaza tickets may be purchased at any one time. Payment is accepted via PayPal or credit card (MasterCard or VISA).

    Ticketholders of concerts in the Elbphilharmonie Grand and Recital Halls gain admission to the Plaza from two hours before the start of the event. Visitors to the Kaistudios and all other visitors require a separate Plaza ticket to visit the Plaza.

    It is not possible to reserve Plaza tickets by phone.

    Discounts

    The following discounts and concessions apply to events promoted by the Elbphilharmonie (HamburgMusik gGmbH). Please note that different reductions may apply to concerts held in cooperation with other promoters.

    • 50% discount for concertgoers aged 27 and under
    • Elbphilharmonie Card: 10% discount for a maximum of 2 tickets per concert
    • Disabled persons: 15% discount, accompanying person must pay full price. If, however, your disability pass is marked with a »B«, the accompanying person is admitted for free. Other discounts may apply when purchasing a subscription.
    • Complimentary tickets for accompanying persons are available by phone at +49 40 357 666 66 or in person at our ticket offices only.
    • Unemployed persons and Hartz IV/social benefit recipients: €10.00 tickets can be purchased only at the box office upon presention of proof of eligibility (e.g. Hamburger Sozialkarte)
    Elbphilharmonie Card

    Elbphilharmonie Card

    You enjoy attending concerts but are unable to commit to every date in a concert series? The Elbphilharmonie Card is the perfect alternative.

    • The Elbphilharmonie Card costs €25.00 and is valid for one season
    • Discount of 10% on up to two tickets for many concerts

    The Elbphilharmonie Card can be ordered by email at tickets@elbphilharmonie.de, by phone at +49 40 357 666 66 or in person at the Brahms Kontor Ticket Shop, the Elbphilharmonie Ticket Shop or the Elbphilharmonie Kulturcafé.

    REDticket

    The Elbphilharmonie is caught red-handed! With REDticket, all concertgoers aged 27 and under receive preferential treatment: for only €10.00, the best available seats in the Elbphilharmonie and Laeiszhalle can be booked from one week before the concert.

    REDticket can be obtained:

    • from the HaspaJoker shop at the Jungfernstieg branch of the Hamburger Sparkasse (payment by debit or credit card only)
    • at the box office on the evening of the concert
    • via our online ticket shop (click the ticket button on the event page and choose REDdiscount when booking)
    • by phone at +49 40 357 666 66

    NDR Kultur Karte

    NDR Kultur fosters more than 140 cultural partnerships across northern Germany. As a NDR Kultur Karte holder you profit from this unique network. On presentation of your NDR Kultur Karte you recieve 10% discount off all NDR Elbphilharmonie Orchestra concerts, concerts in the NDR Das Alte Werk and the NDR das neue werk series, as well as concerts by many promoters in the Elbphilharmonie and the Laeiszhalle.

    Group Bookings

    For Individuals or Businesses (min. 5 tickets)

    Group bookings can be requested by email with the corresponding concert promoter.

    HamburgMusik, NDR, Symphoniker Hamburg, Ensemble Resonanz and Hamburgische Vereinigung von Freunden der Kammermusik: send enquiries by email at gruppen@elbphilharmonie.de by 30 May 2018.

    Customers will be informed whether their booking request can be realised by 29 June 2018.

    Group Bookings for All Other Concerts

    Philharmonisches Staatsorchester Hamburg
    gruppen@staatsoper-hamburg.de

    Konzertdirektion Dr. Rudolf Goette
    gruppen@proarte.de

    Group bookings for events promoted by Karsten Jahnke Konzertdirektion are not currently being accepted.

    Gift Vouchers

    Vouchers are no longer available to purchase due to high demand for vouchers, which greatly exceeds the number of tickets still obtainable for the Elbphilharmonie. Acquired vouchers retain their validity and can still be redeemed for upcoming seasons.

    Redeem vouchers

    • not only for events at the Elbphilharmonie and Laeiszhalle, but also for cultural events in Hamburg – from classical music concerts to sporting events.
    • online: gift vouchers can be used to purchase concert and event tickets sold through the Elbphilharmonie’s online shop (not at eventim.de, for example).
    • in person: gift vouchers can also be redeemed in person at the Elbphilharmonie ticket shop, the ticket shop in Brahms Kontor or at the Elbphilharmonie Kulturcafé.
    • Plaza and guided tours: gift vouchers can also be used for Plaza tickets and guided tours through the Elbphilharmonie.
    • not for food and drink: gift vouchers are not redeemable for food and drink. Please contact Störtebeker at restaurant@stoertebeker-eph.com to purchase food and drink gift vouchers.
    Gutschein

    Conditions of Sale

    Find out about our ticketing policies with regards to purchasing tickets, our ticket raffles, how to transfer tickets to third parties, our payment policy and much more – the Elbphilharmonie and Laeiszhalle’s Terms and Conditions of Sale.

    Download Conditions of Sale (German only) (131.3 KB)