How to Book

As a result of the new Germany-wide coronavirus restrictions that have been issued, all concerts in the Elbphilharmonie and Laeiszhalle have been cancelled initially from 2–30 November, as have all guided tours during this period. The Elbphilharmonie Plaza, Shop and Visitor Center will also close. The Elbphilharmonie Ticket Shop remains open. Refunds will be issued for cancelled concerts.

Since the distancing rules also apply for the musicians, a number of events are going ahead with adapted programmes and line-ups; many concerts have been shortened and are performed twice. To ensure a minimum distance of 1.5 meters between guests, only around one-third of the seats in the auditorium of Elbphilharmonie and Laeiszhalle can be occupied.

In addition, you must wear a face covering in all the passageways in the concert area and on the Elbphilharmonie Plaza. You do not have to wear a face covering when seated in the concert hall, or when consuming food and drinks in the foyers as long as you are at a bar table or sitting on a bench.

The concerts in the Elbphilharmonie and the Laeiszhalle are presented by various promoters. As a result, sales channels and sales dates can vary.

Tickets for most of the events whose programmes have had to be changed as a result of the coronavirus go on sale on the first Tuesday of the previous month. The address and telephone number of the ticket purchaser is collected during the booking process in case it becomes necessary to trace Covid-19 infection chains. Subscribers and customers who have participated in the ticket ordering process will be notified first and get advance booking priority.

Tickets for most events later in the season can still be booked. It is only necessary to pay when it is certain that the respective concert is going ahead. Those who have booked tickets will be given advance booking priority if an event has to be rescheduled because of the coronavirus.

In the 2020/21 season, more than 50 different subscription series by various promoters are available, and these allow you to save at least 20% on the price of individual tickets. Subscriptions usually go on sale in spring – some promoters also accept subscription bookings during the current season.

Ticket Shop in the Brahms Kontor
Johannes-Brahms-Platz 1
20355 Hamburg
Germany

Mon–Fri, 11:00–18:00
Sat, 11:00–16:00

Please note: The Ticket Shop remains closed until further notice.

Some internet platforms are advertising tickets for sold-out events at the Elbphilharmonie. In fact, these are private sellers, who partly offer tickets from dubious sources and for highly inflated prices.

We recommend that you purchase tickets only from official ticket shops, online at www.elbphilharmonie.com, or on official online platforms of external promoters to which you will be forwarded to from our website, www.elbphilharmonie.com.

Personalised tickets have become necessary in order to take severe measures on illegal ticket sales and to protect concertgoers from overpriced tickets.

Take a peek in the Grand and Recital Halls of the Elbphilharmonie: using the 360° viewer, you can select your seat from five different price categories. A preview shows the representative view of the stage from your seat.

The following discounts and concessions apply to events promoted by the Elbphilharmonie and Laeiszhalle (HamburgMusik). Please note that different reductions may apply to concerts organised by other promoters.

Group bookings can be requested by email with the corresponding concert promoter.

HamburgMusik, NDR, Symphoniker Hamburg, Ensemble Resonanz and Hamburgische Vereinigung von Freunden der Kammermusik: please send enquiries via email to gruppen@elbphilharmonie.de.

Philharmonisches Staatsorchester Hamburg
gruppen@staatsoper-hamburg.de

Konzertdirektion Dr. Rudolf Goette
gruppen@proarte.de

Hanseatische Konzertdirektion GmbH
bestellung@hkdconcert.de

Group bookings for events promoted by Karsten Jahnke Konzertdirektion are not currently being accepted.