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Visitor Information

How to Book

Tickets for the Elbphilharmonie Hamburg and the Laeiszhalle can be easily booked online or at one of our three ticket shops.

Book Tickets

Concerts at the Elbphilharmonie and at the Laeiszhalle are presented by a wide variety of promoters. Each season’s music programme (August to July) is announced to the public in the first half of the calender year. The programme remains ever-expanding as further concerts are added over the course of the season itself.

The demand for tickets for the Elbphilharmonie still remains high, but there are always more tickets available now and again. Current pre-sale dates will be announced on the Elbphilharmonie homepage at www.elbphilharmonie.com.

Laeiszhalle is not located in the Elbphilharmonie.

Take careful note of event venues in the concert calender. Not all events take place at the Elbphilharmonie. Events at the Elbphilharmonie are indicated with the venue name »Elbphilharmonie Hamburg«. The Laeiszhalle is a separate concert hall located three kilometres away from the Elbphilharmonie.

Season 2017/18

We regret that most subscriptions are already sold out owing to heavy demand in the 2016/17 season, however a few subscription packages are still available to order.

The order period for Elbphilharmonie Hamburg subscriptions (promoter: HamburgMusik gGmbH) is now over and no more orders can be taken. All customers who have ordered a subscription will be informed whether they can book their selected subscription by the beginning of June.

Go to the Subscriptions

General presale for tickets starts on 12 June; the exact time of presale is listed on each concert page. During the course of the 2017/18 season, more concerts will be added, causing the number of tickets available to increase further.

Advanced Booking Starts on 12 June 2017

Individual tickets for the 2017/18 concert season go on sale at 10:00 (CET) on 12 June 2017 and initially can only be booked in person at official ticket shops across Hamburg. It is not possible to reserve tickets in advance.

The online sale of tickets for Elbphilharmonie Hamburg events (promoter: HamburgMusik gGmbH) starts at 18:00 (CET) on 12 June 2017.

A maximum of 4 tickets per concert and a total of 10 tickets may be purchased per customer per transaction.

To What’s On

Five Special Concerts

Special presale conditions apply for five selected 2017/18 concerts: ticket requests for these concerts can be submitted by 1 July 2017. If demand exceeds the number of seats available, the tickets will be allocated at random from all orders submitted.

Register Now

10:00 on 12 June


The online sale of tickets for events offered by the following promoters begins at 10:00 (CET) on 12 June 2017.

18:00 on 12 June

Online Sale In-House Promoted Concerts

The online sale of tickets for Elbphilharmonie’s in-house events (promoter: HamburgMusik) starts at 18:00 (CET) on 12 June 2017.

All in-house concerts at a glance

Register by 1 July

Special Concerts

Special presale conditions apply to five selected 2017/18 concerts:

Orders for these concerts can be registered online, in person or by post to the Elbphilharmonie ticket shops by 1 July 2017.


2017/18 season subscriptions can be ordered from the date of each programme announcement. The relevant promoter is indicated under every concert and subscription listing. Subscription booking procedures can be found on each promoter’s website.

We regret that most subscriptions are already sold out owing to heavy demand in the 2016/17 season.

To the Subscriptions

Elbphilharmonie Hamburg Subscriptions

The Elbphilharmonie’s in-house promoted subscriptions (promoter: HamburgMusik gGmbH) were available to order between 8 and 22 May 2017, however this order period is now over. All customers who have ordered a subscription will be informed whether they can book their selected subscription by the beginning of June.

If demand exceeds the number of seats available, subscriptions will be allocated at random from all orders submitted.

Online Ticket shop

Online Subscription Shop

Book your subscription from the comfort of your home at www.elbphilharmonie.de/en/series.

To the Subscriptions
Ticket Hotline

Subscription Hotline

Book your subscription over the telephone by calling +49 40 357 666 333. Our ticket hotline is open daily, 10:00-20:00.


In Person or by Post

Ticket Shop in the Brahms Kontor
Johannes-Brahms-Platz 1
20355 Hamburg

Mon–Fri, 11:00–18:00
Sat, 11:00–16:00

Ticket Shops

Elbphilharmonie Ticket Shop

Elbphilharmonie Ticket Shop

Located on the ground floor of the Elbphilharmonie.

Platz der Deutschen Einheit 1
20457 Hamburg

Daily, 11:00–20:00

G20 Summit in Hamburg

The Elbphilharmonie Ticket Shop will be closed to visitors from 5 to 7 July. The opening times of the Elbphilharmonie Kulturcafé and the Ticket Shop in the Brahms Kontor remain unchanged.

Konzertkasse im Brahms Kontor
Konzertkasse im Brahms Kontor © Claudia Hoehne

Ticket Shop in the Brahms Kontor

Located across from the Laeiszhalle on the ground floor of the Brahms Kontor (left-hand side).

Johannes-Brahms-Platz 1
20355 Hamburg

Mon-Fri, 11:00-18:00
Sat, 11:00-16:00

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Elbphilharmonie Kulturcafé

Elbphilharmonie Kulturcafé

Located next to the fountain on Mönckebergstrasse.

Barkhof 3
20095 Hamburg

Mon-Fri, 11:00-18:00
Sat, 11:00-16:00

Show on Google Maps
Online Ticket shop

Online Ticket Shop

Click, order, print or save paper by downloading booked tickets onto your smartphone. Booking tickets online is quick and easy: just click the ticket button on each event page under »What’s On«. Here you can also find up-to-date programme information, a detailed seating plan with representative views of the stage and the free print@home ticket service, which is available up to one hour before the concert begins.

Payment is possible via PayPal, SOFORT online bank transfer and with credit card.

To What’s On
Ticket Hotline

Ticket Hotline

Book tickets over the telephone by calling us on +49 40 357 666 66. Our ticket hotline is open daily, 10:00-20:00.

Your Seat in the Elbphilharmonie

Take a peek in the Grand and Recital Halls of the Elbphilharmonie: using the 360° viewer, you can select your seat from five different price categories. A preview shows the representative view of the stage from your seat.

Plaza Tickets

Plaza tickets for a same-day visit are available free of charge via ticket machines located in the Elbphilharmonie Visitor Center (Am Kaiserkai 62) and in the main entrance area of the Elbphilharmonie (subject to availability).

Advance booking is possible online and in the Elbphilharmonie Visitor Center for visits starting from one day in advance. A booking fee of €2.00 per ticket applies.

More about the Plaza

Elbphilharmonie Visitor Center

The Elbphilharmonie Visitor Center is located directly opposite the Elbphilharmonie. Elbphilharmonie merchandise and tickets for the Plaza are on sale here.

Elbphilharmonie Visitor Centre

Am Kaiserkai 62
Opening times: 09:00–20:00

Show on Google Maps

Plaza Tickets

Booking Fee €2.00

Book plaza tickets online

Elbphilharmonie Plaza

Platz der Deutschen Einheit 1 / 20457 Hamburg / Germany

09:00–24:00 daily

A maximum of six Plaza tickets may be purchased at any one time. Payment is accepted via PayPal, bank transfer or credit card. It is not possible to purchase Plaza tickets over the telephone.


The following discounts and concessions apply to events promoted by the Elbphilharmonie. Please note that different reductions may apply to concerts held in cooperation with other promoters.

  • 50% discount for concertgoers aged 27 and under
  • Disabled persons: 15% discount. Accompanying person must pay full price. If, however, your disability pass is marked with a »B«, the accompanying person is admitted for free. Other discounts may apply when purchasing a subscription.
  • Complimentary tickets for accompanying persons are available by phone at +49 40 357 666 66 or in person at our ticket offices only.
  • Unemployed persons and Hartz IV/social benefit recipients: €10.00 tickets can be purchased only at the box office upon presention of proof of eligibility (e.g. Hamburger Sozialkarte)
Elbphilharmonie Card

Elbphilharmonie Card

Elbphilharmonie Cards are no longer available to purchase for the current season, since all concerts up until the validity end date of the card (31 July 2017) are nearly sold out. Elbphilharmonie Cards already acquired retain their validity. The pre-sale date for Elbphilharmonie Cards in season 2017/18 will be announced on this page.


The Elbphilharmonie is caught red-handed! With REDticket, all concertgoers aged 27 and under receive preferential treatment: for only €10.00, the best available seats in the Elbphilharmonie and Laeiszhalle can be booked from one week before the concert.

REDticket can be obtained:

  • from the HaspaJoker shop at the Jungfernstieg branch of the Hamburger Sparkasse (payment by debit or credit card only)
  • at the box office on the evening of the concert
  • via our online ticket shop (click the ticket button on the event page and choose REDdiscount when booking)
  • by phone at +49 40 357 666 66

REDticket App also available:

NDR Kultur Karte

NDR Kultur fosters more than 140 cultural partnerships across northern Germany. As a NDR Kultur Karte holder you profit from this unique network. On presentation of your NDR Kultur Karte you recieve 20% discount off all NDR Elbphilharmonie Orchestra concerts, concerts in the NDR Das Alte Werk and the NDR das neue werk series, as well as concerts by many promoters in the Elbphilharmonie and the Laeiszhalle.

Group Bookings

For individuals or businesses (min. 5 tickets)

Group bookings for concerts promoted by Elbphilharmonie Hamburg, Symphoniker Hamburg, Ensemble Resonanz or Friends of Chamber Music (Hamburgischen Vereinigung von Freunden der Kammermusik) can be registered – from the announcement date of each promoter’s 2017/18 season until 26 May 2017 at the latest – by email at gruppen@elbphilharmonie.de.

Depending on the availability of tickets, customers will be informed whether or not their registration has been successful by the end of June 2017.

Group Bookings for All Other Concerts

Group bookings for concerts offered by other promoters are accepted by email:


Philharmonisches Staatsorchester Hamburg

Konzertdirektion Dr. Rudolf Goette

Karsten Jahnke Konzertdirektion

Gift Vouchers

From classical music soirées and rock concerts to theatre visits and comedy galas: the range of cultural events on offer in Hamburg are almost endless. Elbphilharmonie gift vouchers cover all the options and can be used to buy tickets for many cultural in and around Hamburg.

Book voucher online

Elbphilharmonie gift vouchers booked online will arrive in the form of a digital print@home ticket. This can then be printed in the comfort of your home or received as a PDF document by email. There is no option of postal delivery for gift vouchers purchased online.

Bookings are also accepted by phone at +49 40 357 666 66 or in person at the ticket shop in the Brahms Kontor (across from the Laeiszhalle), at the ticket shop at the Elbphilharmonie and at the Elbphilharmonie Kulturcafé.

Redeem Vouchers

  • Elbphilharmonie gift vouchers can only be used to purchase concert and event tickets (not Plaza tickets, guided tours or Elbphilharmonie merchandise)
  • Elbphilharmonie gift vouchers are currently only redeemable at the Elbphilharmonie ticket shops (not online)
  • Not redeemable for food and drink. Please contact Störtebeker at restaurant@stoertebeker-eph.com to purchase food and drink gift vouchers.
  • Gift vouchers may no longer be redeemable for tickets this season (until 31 July 2017). Gift vouchers retain their validity for upcoming seasons.

Frequently Asked Questions

  • Why is the number of tickets limited to six tickets per person?

    A ticket limitation has been put in place to prevent the illegal resale of tickets.

  • Is it safe to purchase Elbphilharmonie tickets on eBay, Viagogo and other consumer-to-consumer markets?

    The high demand for tickets for concerts in the Elbphilharmonie has led to tickets being offered by illicit traders. These tickets are not only illegally offered at elevated prices, but they could also be forged or invalid. We recommend that you purchase tickets only from our official ticket shops, online at www.elbphilharmonie.com, or on official online platforms of external promoters to which you will be forwarded to from our website, www.elbphilharmonie.com.

  • What is the proportion of subscriptions and individual concert tickets for every event?

    The proportion of subscription and individual concert tickets differs from promoter to promoter. For the majority of concerts, approximately half of the tickets are reserved for subscriptions, the other for individual concert tickets.

  • Will tickets also be available at the box office?

    If the event is not sold out, tickets can be purchased from the box office. The box office is generally open one hour before the start of the concert or event.

  • Why am I forwarded to an external website to purchase tickets for NDR events?

    Concerts in the Elbphilharmonie and the Laeiszhalle are organised by a variety of external promoters who use different online ticket shops and systems. Customers of NDR concerts will therefore be forwarded to the NDR’s online ticket shop.

  • What can customers do when they have tickets to an event but are unable to attend?

    Tickets cannot be refunded or exchanged.

  • Is there a minimum age limit on concerts?

    There is no official minimum age limit for visits to concerts in the Elbphilharmonie. It is advisable to attend age-appropriate concerts with children.