Cancellation of Your Order

You are currently not logged into the online shop.

To submit a cancellation (revocation) request, you must first log in to the online shop. To avoid any follow-up queries, we recommend logging in to the shop where you originally purchased the product(s). For merchandise items and printed publications, this is the previous online shop; for vouchers, it is the new online shop.

Please note that tickets are excluded from the right of revocation (cancellation); this applies equally to event tickets, subscriptions and Plaza tickets.