Single ticket for »Open Day«
Admission for the independent discovery tour takes place at the main entrance of the Elbphilharmonie from the booked start time (see ticket). Late admission is possible up to a maximum of 30 minutes after this start time. Visitors who arrive later are not entitled to participation, replacement or refund.
Combined ticket with workshop
The instrument workshops take place in the Kaistudios. The Kaistudios are located on floor 2 and can be reached using stairs and lifts via the main entrance. Please follow the signs in the tunnel to the right of the Tube (long escalator). Allow plenty of time for getting to the Kaistudios. Admission is possible from 20 minutes before the start of the workshop. The workshops start punctually.
Combined ticket with hotel guided tour
Admission at the entrance to »The Westin Hamburg« on the forecourt of the Elbphilharmonie is possible from 20 minutes before the start of the tour. The meeting point is the hotel lobby on the 8th floor (accessible by elevator). Tours start punctually.