Information About Ticket Refunds for Cancelled Concerts Event cancelled? A full overview of information on the individual promoters’ refund policies

Cancellations and programme changes

Cancellations and programme changes are always a possibility.

You’ll find further information about ticket refunds, and the relevant form, here. Please complete one form per event.

How did you book your ticket?

Contact us

If you are unsure what you need to do or if you have any questions, please send us an email to tickets@elbphilharmonie.de – we will be happy to help.