NDR Elbphilharmonie Orchestra / Piotr Anderszewski / Thomas Hengelbrock

Location

Elbphilharmonie Hamburg
Großer Saal

Heart of the Elbphilharmonie: the Grand Hall seats 2,000 guests in the »vineyard« style. The stage for artists and orchestras is situated at the centre of the concert hall and is surrounded by terraced seating.

• Finding Your Seat

  All visitors enter the building via the main entrance. Admission takes place in the entrance foyer and is by concert ticket only. The »Tube«, an 82-metre-long, curved escalator, leads visitors up to the Plaza following admission.

  From the Plaza, access to the concert foyers is via stairs and lifts. The main cloakroom is situated on the 11th floor and the hall entrances are on floors 12, 13, 15 and 16. Please follow signs to the area in which your designated seat is located, as indicated on your ticket.

• Seat Preview

  Are you curious to find out what kind of view of the stage different seats have? To help select your favourite seat, use your mouse to activate the representative seat views.

• Coughing, Clapping, Chatting – Recommendations for Sensitive Acoustics

  A concert at the Elbphilharmonie is a unique experience for both audience and artists. Guests and musicians alike rave about the precise acoustics in the Grand Hall. You can hear every note, even from the highest balcony.

  Unfortunately, the opposite is also true: even presumably quiet noises from the audience are clearly audible in the entire hall. We therefore ask our visitors to take the following recommendations into consideration, because »Everything Can Be Heard Here«.

• Cloakroom

  The main cloakroom of the Grand Hall is situated on the 11th floor, at the south and north side of the Elbphilharmonie.

  Baby carriages, wheeled walkers, walking-stick umbrellas, handbags larger than DIN A3 (42 cm x 30 cm) as well as sport bags, backpacks and suitcases must be checked in at the cloakroom. If required, wheeled walkers can be parked in the immediate vicinity of the hall entrances. Our front of house staff is happy to assist you in this regard.

  Cloakroom fee: €1.50

• Getting Here

  Elbphilharmonie Hamburg
  Platz der Deutschen Einheit
  20457 Hamburg

  The Elbphilharmonie can be easily reached by bus, underground, bicycle and ferry.

  Underground line U3: Baumwall (approx. 450 m from the Elbphilharmonie)
  Please note: The stretch of track on the underground line U3 between the stops St. Pauli and Baumwall is closed until 20 September 2019. There is no replacement bus service.

  Underground line U4: Überseequartier (approx. 950 m from the Elbphilharmonie)
  Bus 111: Am Kaiserkai (Elbphilharmonie) (approx. 150 m from the Elbphilharmonie)

  City bicycle (Stadtrad) stations: Am Baumwall and Am Kaiserkai / Großer Grasbrook
  There are sufficient bicycle stands available in front of the Elbphilharmonie.

  Ferry 72 (from Landungsbrücken pier): »Elbphilharmonie« pier

• Parking

  There is limited parking available in the Elbphilharmonie and the HafenCity.

  »Elbphilharmonie« multistorey car park (open 24 hours a day, 433 parking spaces):
  Please note that visitors to the Elbphilharmonie should use the entrance marked »Elbphilharmonie«. The entrance »Elbphilharmonie Hotel« is reserved for »The Westin Hamburg« hotel guests.

  The car park operator APCOA offers a flat rate of €10.00 for four hours of parking. Every further hour or part thereof costs €5.00 as per the regular parking charge. The flat rate is only valid online and must be booked at least two hours in advance. Book the flat rate online at www.apcoa.de.

  APCOA answers frequently asked questions about advance booking here.

  Multistorey car park »Speicherstadt«: Am Sandtorkai 6, 20457 Hamburg (722 parking spaces, approx. 750 m from the Elbphilharmonie)

  Überseequartier underground car park: Überseeallee 3, 20457 Hamburg (420 parking spaces, approx. 850 m from the Elbphilharmonie)

• Accessibility

  All halls and spaces are accessible for visitors with disabilities. More information at www.elbphilharmonie.de/en/accessibility.

• Arrival Time

  The Elbphilharmonie is a special building situated in a special place. Allow for plenty of time for getting to the Elbphilharmonie and the way to the concert area. We suggest first-time Elbphilharmonie visitors arrive at the main entrance 30 minutes before the start of the concert or event. Late seating is not guaranteed and latecomers may not be admitted to the concert hall.

  Concert tickets for the Grand and Recital Halls authorise a visit to the Plaza from two hours before the start of the concert or event. Visitors to the Kaistudios require a separate Plaza ticket to visit the Plaza.

  The foyers of the Grand and Recital Halls open their doors 90 minutes before the start of the concert or event. The bars in each foyer open simultaneously.

  Admission into the halls begins 30 minutes before the start of the concert or event; for events offering pre-concert talks, admission into the halls begins 60 minutes before the start of the concert.

• Smoking Ban

  Smoking is prohibited throughout the entire premises of the Elbphilharmonie.

• Photography and Video Recordings

  Photography is permitted at the Elbphilharmonie for private purposes only. Please respect the privacy of other visitors and help ensure an undisturbed concert experience for all guests and artists. Employees and artists may not be photographed.

  Photography, audio or video recordings of concerts and events are strictly prohibited.

  Event-related video recordings or photographs for editorial or commercial purposes must be authorised by the Press Office of the Elbphilharmonie.