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Discover

Public Concert Hall Tours

Through the old Kaispeicher warehouse, over the Plaza and into the Grand Hall: concert hall tours offer visitors an exciting opportunity to explore the unique architecture and music programming of the Elbphilharmonie Hamburg.

Discover the Concert Hall

Our guided tours of the Elbphilharmonie building take you through the old Kaispeicher warehouse, the Plaza, the foyer areas and the heart of the Elbphilharmonie, the Grand Hall.

The Tours

Public Concert Hall Tour

In addition to exciting stories about the beginnings of the Elbphilharmonie and details about the architecture of the new Hamburg landmark, we also provide information on the operation of the concert hall and its music programming.

  • Language: German, English, French, Spanish
  • Max. group size: 30 participants
  • Not accessible

Please note: A »Guided Tour in English« takes place in English, an »Öffentliche Konzerthausführung« in German, a »Visite Guidée en français« in French and a »Visita Guiada en español« in Spanish.

Grand Hall Foyer
Grand Hall Foyer © Wilfried Sander

Accessible Concert Hall Tour

  • Language: German
  • Max. group size: 15 participants
  • Assistants or companions of disabled visitors (with a »B« disability pass) may take part in tours free of charge, however a ticket is still required.
  • Complimentary tickets for companions are available by email to barrierefrei@elbphilharmonie.de (please provide your full postal address and telephone number), by phone at +49 40 357 666 66 or in person at our ticket shops only.
  • Assistants or companions without a ticket are unable to take part in the guided tour.
  • The »B« disability pass must be presented upon arrival at the guided tour.
Grand Hall
Grand Hall © Iwan Baan

Public Concert Hall Tour – Special Focus on Architecture

The focus of this tour is placed on the construction history and the architectural features of the Elbphilharmonie building. Furthermore, the tour guide will provide some details on the music programming at the Elbphilharmonie.

  • Language: German
  • Max. group size: 30 participants
  • Not accessible
Recital Hall Foyer
Recital Hall Foyer © Iwan Baan

Public Concert Hall Tour – Special Focus on Music

The focus of this tour is placed on Hamburg as a City of Music, the music history of the North German city and the music programming of the Elbphilharmonie. In addition, some details on the architectural features of the building will be provided.

  • Language: German
  • Max. group size: 30 participants
  • Not accessible
Elbphilharmonie Organ
Elbphilharmonie Organ © Maxim Schulz

Public Concert Hall Tours

€15.00

Book tour now

Meeting point: Elbphilharmonie Visitor Center

Am Kaiserkai 62

Tickets are available online as print@home tickets or to download onto your smartphone.

Please note: In February 2020 guided tours begin in front of the ticket shop on the ground floor of the Elbphilharmonie.

Dates and Tickets

  • Guided tours are planned in accordance with the concert and rehearsal schedule of the concert hall. Tickets are generally not available earlier than 12 weeks before the date of the guided tour.
  • Price per person: €15.00
  • A maximum of ten tickets may be purchased at any one time.
  • Duration: approx. 75 minutes
  • Guided tours for individuals are available to book online or in person at the Elbphilharmonie ticket shops.
  • Tickets booked online are available as print@home tickets or to download onto your smartphone.
  • Payment is accepted via PayPal, SOFORT Online Bank Transfer, Amazon Pay or with credit card (MasterCard or VISA).
  • Bookings are final: tickets cannot be exchanged or refunded.

Information and Meeting Point

  • All tours start from the Elbphilharmonie Visitor Center opposite the Elbphilharmonie (Am Kaiserkai 62).
  • In February 2020 guided tours begin in front of the ticket shop on the ground floor of the Elbphilharmonie.
  • Please arrive at the Visitor Center 15 minutes before the start of the tour. Late arrivals (later than start time) may not participate, and are not entitled to a replacement tour or a refund of the purchase price.
  • Our guided tours are physically demanding. This is due, in particular, to the staircases extending over many floors in the Grand Hall foyer that must be climbed by foot.
  • Tours are not recommended for children under the age of eight.

Frequently Asked Questions

  • At what times do guided tours take place?

    Guided tours are planned in accordance with the concert and rehearsal schedule of the concert hall. Tours are offered at different times almost daily. The majority of guided tours take place between 10:15 and 16:00.

  • Does the tour visit the Grand Hall?

    A vast majority of guided tours takes visitors into the Elbphilharmonie Grand Hall. In rare cases, the hall cannot be visited owing to its concert and rehearsal schedule.

  • Will the Recital Hall also be viewed?

    The Recital Hall is a multipurpose space and continually hired out. Only in exceptional circumstances is the Recital Hall offered as part of a guided tour.

  • Are there breaks during a guided tour?

    Tours do not include a toilet break.

  • Are lifts used during regular guided tours?

    During a regular guided tour, a number of staircases – particularly in the Grand Hall foyer – must be climbed by foot. Some routes are shortened by the use of lifts.

  • Where do the tours end?

    Guided tours end on the Plaza, where guests are welcome to remain and enjoy the view over the city and the port. A separate Plaza ticket is not necessary.

  • Is photography permitted during tours?

    No audio recording, video recording or photography is allowed during guided tours.

  • Is it possible to store suitcases or valuable items?

    Neither a cloakroom nor lockers for storing luggage are provided.

  • Why aren't the tours suitable for children under 8 years of age?

    The guided tours last 75 minutes, are aimed at a more grown-up audience and are not designed for children in mind. Children are however welcome to participate.

  • Are discounts available for children, senior citizens or unemployed persons?

    No, there are no discounts.

  • Can the person accompanying a visitor with disabilities take part in a guided tour free of charge?

    Assistants or companions of disabled visitors (with a »B« disability pass) may take part in tours free of charge, however a ticket is still required. Book complimentary tickets for assistants or companions by email to barrierefrei@elbphilharmonie.de (please provide your full postal address and telephone number), by phone at +49 40 357 666 66 or in person at our ticket offices only.

  • Can tickets for guided tours be exchanged or refunded?

    No, bookings are final. Tickets for guided tours cannot be refunded or exchanged.