CONCERTS ARE RESTARTING
Concerts are restarting in the Elbphilharmonie and the Laeiszhalle under special conditions from 1 September. In compliance with the applicable distancing regulations, the concert halls can be used up to around one-third of their usual capacity.
Many concerts are now going ahead with new programmes and line-ups, with numerous events being performed twice on one evening. All the programme details and new events for September will be announced over the course of July and updated in the programme overview. Customers who have booked tickets or a subscription will be notified directly of changes.
Please note that, in accordance with Section 5 Par. 1 No. 3 of the Hamburg SARS-COV-2 Containment Act, people with symptoms of an acute respiratory disease will not be admitted into the building or allowed to take part in the event.
Important Information about Concert Attendance
Zutritt nur ohne Corona-Symptome
Wir möchten darauf hinweisen, dass nach § 5 Abs 1 Nr 3 der Hamburgischen SARS-COV-2 Eindämmungsverordnung Personen mit den Symptomen einer akuten Atemwegserkrankung der Zutritt ins Gebäude nicht gestattet ist.
Hygiene and distancing rules
As a general rule, you must keep a distance of 1.5 meters away from others in the Elbphilharmonie and Laeiszhalle, and you must wear a nose-and-mouth mask when walking around in the concert area – please remember to bring your mask. Masks are not compulsory once you are sitting in the hall or foyers. We are cleaning handrails and surfaces more often, and hand sanitiser is available in key locations around the concert area.
New admission times
In a change from past custom, doors will now open 60 minutes before the start of the event. The foyer and concert hall will be opened at the same time. Please plan your visit to ensure that you are at the main entrance 30 minutes at the latest before the start of the event. It is not possible to admit latecomers into the hall.
Elbphilharmonie Car Park
Please primarily use car park levels 2 and 4. From there, follow the signs through the staircase to the ground floor and then take the Tube escalator to the Plaza. Please avoid using the lifts if possible.
To ensure adherence to social distancing rules, the lifts are primarily reserved for the use of those with limited mobility. In the Elbphilharmonie, the lifts may only be used by two people at any time, unless all the individuals belong to one Covid bubble. Please therefore use the Tube escalator or the foyer stairs to get to the concert hall.
The food & drink areas in the foyer are open 60 minutes before the start of the event. The Störtebeker Elbphilharmonie restaurant, the Bistro on the Plaza and the food & drink areas of the Westin Hotel are open. More information on food & drink
Please note that, during the coronavirus period, the cloakrooms in the Elbphilharmonie are only staffed in bad weather. Jackets can be taken into the hall. Umbrellas, bags sized A3 and bigger, and luggage and other bulky items must be stored in the lockers in the corridor on the right next to the large escalator on the ground floor/entrance area. The cloakroom in the Laeiszhalle is open as usual.
Please observe the distancing markers outside and in the washrooms, and remember your nose-and-mouth mask.
Event duration and intervals
Until further notice, most events in the Elbphilharmonie and Laeiszhalle will take place without an interval. You can find detailed information about the programme and its duration in the programme overview on the respective event webpage.