All events cancelled
All concerts in the Elbphilharmonie and Laeiszhalle up until 30 April have been cancelled due to the current coronavirus situation. This also applies to concert hall tours in the Elbphilharmonie, as well as HamburgMusik and NDR events in other venues. Most organisers are issuing refunds for tickets for cancelled events. However, you can also choose to waive your refund as a way of supporting the cultural scene in this difficult time. You can find information on refunds and waiving refunds by clicking on this link:Information on refunds and waiving refunds
The Plaza is closed
The Plaza viewing platform is closed until at least 19 April due to the current situation.
Pre-booked Plaza tickets (€2) affected by the closure will remain valid and can be exchanged for tickets for a new time slot in the Visitor Center once the Plaza reopens.
If you have purchased group tickets (7+ people) for a Plaza visit or if you have any other questions about Plaza tickets, please contact us by email on: firstname.lastname@example.orgTo the Plaza
Ticket Shops and Visitor Center closed
The three Elbphilharmonie and Laeiszhalle ticket shops and the Elbphilharmonie Visitor Center will also remain closed until 19 April.
Elbphilharmonie Ticket Shop
on the ground floor of the Elbphilharmonie
Platz der Deutschen Einheit
Ticket Shop in the Brahms Kontor
across from the Laeiszhalle, ground floor, entrance on the left
by the Mönckebergbrunnen
Elbphilharmonie Visitor Center
across from the Elbphilharmonie
Am Kaiserkai 62